Techno-Functional SAP Service Cloud V2 Consultant

Software International; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading company in Canada is seeking a Techno-Functional SAP Service Cloud V2 Consultant for a 1-year contract. This role requires a unique blend of technical expertise and functional knowledge in SAP systems, alongside strong problem-solving and communication skills, aimed at delivering innovative solutions for the Utilities sector.

Qualifications

• 3-5 years of hands-on experience in SAP Service Cloud V2.
• Strong proficiency in SAP Service Cloud V2 and related technologies.
• SAP certifications preferred.

Responsibilities

• Design and implement SAP Service Cloud V2 solutions.
• Customize and configure applications including workflows and integrations.
• Provide technical support and collaborate with stakeholders.

Skills

SAP Service Cloud V2

SAP C4C

SAP Cloud Platform Integration

Problem-solving

Communication

Education

Bachelor's degree in computer science

Information Technology or related field

Job description

Techno-Functional SAP Service Cloud V2 Consultant

Job Openings Techno-Functional SAP Service Cloud V2 Consultant

About the job Techno-Functional SAP Service Cloud V2 Consultant

Software International (SI) supplies technical talent to a variety of Fortune 100/500/1000 and other companies in Canada/US. We currently have a 1 year long contract with our F500 consulting client as aTechno-Functional SAP Service Cloud V2 Consultant.

Role(s) Required: Techno-Functional SAP Service Cloud V2 Consultant

Location: Toronto, ON - remote

Required Start Date: ASAP

Type: 1 year contract

Job Summary:
We are looking for a Techno-Functional SAP Service Cloud V2 Consultant to join our team. This role involves designing, implementing, and maintaining SAP Service Cloud V2 solutions for Utilities Customer. The ideal candidate will have a blend of technical skills and functional knowledge to effectively support business processes and drive innovation.

Key Responsibilities:
Design and Implementation: Develop and implement SAP Service Cloud V2 solutions and Instance as Green Field to meet business requirements.
Customization and Configuration: Customize and configure SAP Service Cloud V2 applications, including workflows, Reports, business rules, Extensions, Integrations, KUT fields and custom objects.
Integration: Integrate SAP Service Cloud V2 with other systems and third-party applications.
Technical Support: Provide technical support and troubleshooting for SAP Service Cloud V2 applications.
Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.
Security: Ensure the security and compliance of SAP Service Cloud V2 applications.
MUST Have: Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP C/4HANA, and SAP Cloud Platform Integration, Utilities Industry,

Qualifications:
Experience: 3-5 Years of Hands-on experience as an SAP Service Cloud V2 and/or very strong green field implementation experience of prior version of C4C.
Technical Skills: Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP C/4HANA, and SAP Cloud Platform Integration.
Functional Knowledge: Understanding of customer service processes of Utilities company and best practices.
Certifications: SAP certifications such as SAP Certified Application Associate - SAP Service Cloud V2 are preferred.
Soft Skills: Excellent problem-solving skills, strong communication abilities, and the capacity to work collaboratively in a team environment.

Education: Bachelors degree in computer science, Information Technology, or a related field. E

Preferred Skills:
Experience with other SAP solutions (e.g., SAP Sales Cloud, SAP Marketing Cloud).
Knowledge of integration tools like SAP Cloud Platform Integration Suite.
Familiarity with Agile methodologies and DevOps practices.