Techno-functional Analyst

Tata Consultancy Services; Toronto; On-site; CAD 120,000 - 130,000; Full time

Job summary

A leading IT services company is seeking a Mid-Senior level Functional Analyst to provide support for JD Edwards World, focusing on finance-related processes. The role involves incident management, process improvement, and collaboration with IT and business users. Candidates should have strong documentation skills and experience in finance modules. This is a full-time position based in Toronto, Ontario, offering a competitive salary.

Qualifications

• Experience with JD Edwards World Finance module.
• Strong understanding of finance-related business processes.
• Ability to assist compliance teams with audits.

Responsibilities

• Provide support for JDE World primarily in the Finance module.
• Triage and resolve incidents, prioritize, and track to closure.
• Lead and support Root Cause Analysis (RCA).

Skills

Accounts Payable

Accounts Receivable

General Ledger

Fixed Assets

Project Cost Management

Root Cause Analysis

Documentation

Process Improvement

Tools

JD Edwards World

Job description

Direct message the job poster from Tata Consultancy Services

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS:

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Role Description:

• Provide support for JDE World (v 8.1) primarily in the Finance module and other surrounding interfaces and peripheral systems.

• Possess a good understanding of Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, and Project Cost Management business processes.

• Triage and resolve incidents, prioritize, and track to closure.

• Provide fixes for issues or escalate to respective stakeholders for resolution.

• Assist the compliance team with audits as needed.

• Lead and support Root Cause Analysis (RCA).Work on bulk data update requests and identify problem management tickets to eliminate or automate issues.

• Create documentation and standard work to facilitate process improvements.

• Identify process gaps and remediation strategies.

• Generate ideas for incident-reducing automation and maintain a recurring issue tracker and remediation plan.

• Monitor month-end processes and communicate status updates.

• Serve as a liaison between IT and business users.

• Understand the JDE SDLC process, create test scripts, and handle functional testing, including ICRP and UAT.

Desired Skill Set:

• Experience with JD Edwards World (JDE) Finance module.

• Strong understanding of Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, and Project Cost Management.

• Ability to assist compliance teams with audits.

• Experience in Root Cause Analysis (RCA).

• Strong documentation skills and process improvement capabilities.

• Ability to work collaboratively with IT and business users.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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