Technicien de Centre de Données / Data Center Technician, Data Center Operations, Data Center Operations

Amazon Data Services Canada, Inc.; Varennes; On-site; CAD 45,000 - 58,000; Full time

Benefits offered by this job

Shift premiums

Overtime pay

Performance bonuses

Life and AD&D insurance

Paid time off

Training & mentorship

Job summary

Amazon Web Services (AWS) in Varennes, QC, Canada, is hiring a Data Center Technician to maintain availability and reliability of data centre operations. You’ll handle server hardware break-fix, network device repair, power and cooling events, and documentation, with a 24/7 schedule and on-call rotation.

The role requires hands-on technical work, strong organizational skills, and the ability to obtain a Canadian Personnel Security Clearance.

Qualifications

• 1+ year of server hardware troubleshooting and repair experience.
• 1+ year of network and operating system support experience.
• High school diploma or equivalent; Canadian academic program in CS/engineering or an Associate's degree is accepted.
• Experience in data centre operations or reading and writing procedures and engineering drawings.
• Ability to obtain and maintain a Canadian Personnel Security Clearance, with five years of residency.
• Preferred: 2+ years in data centre or critical environment, Linux/UNIX, storage, and networking knowledge.

Responsibilities

• Provide onsite coverage as part of shift rotations and/or weekly on-call schedules.
• Respond to high-severity events within defined SLAs to minimize impact.
• Participate in data centre power and cooling events.
• Perform break-fix on servers and network devices, diagnosing and repairing hardware faults.
• Troubleshoot network connections to resolve connectivity issues.
• Install equipment and produce accurate technical documentation.
• Coordinate with internal data centre teams and vendors/contractors.
• Identify process improvements and contribute to team growth.

Skills

Server hardware troubleshooting

Network & OS support

Data centre operations

Linux/UNIX knowledge

Security clearance eligibility

Education

High school diploma or equivalent

Associate's degree or above (Canada) in CS/Engineering or related field

Tools

Linux/UNIX

Job description

Amazon Web Services (AWS) is expanding its Infrastructure Operations team and is looking for a Data Center Technician to join its growing team in Varennes, Quebec. As a global leader in cloud computing and data centre technology, AWS operates in a fast-moving environment where reliability, precision, and technical expertise are critical to delivering on customer commitments.

This role puts you at the centre of AWS's physical infrastructure — handling everything from hardware diagnostics and repair to network troubleshooting and equipment installation. You'll be part of a team that keeps the data centre running around the clock, working both independently and collaboratively to respond to issues, drive improvements, and support colleagues. If you thrive in a hands-on, technically demanding environment, this position offers real depth and long-term growth potential.

About the Role: Data Center Technician

As a Data Center Technician at AWS in Varennes, you'll be responsible for maintaining the availability and reliability of data centre operations. Day-to-day work spans server break-fix, network device repair, power and cooling event participation, and network connection troubleshooting. You'll also install equipment, produce technical documentation, and help develop innovative solutions to challenges within the data centre environment.

The team operates in a 24/7 environment, and you'll be expected to participate in on-call rotation, provide after-hours support when needed, and respond to high-severity events within defined service level agreements. Some travel may be required. Strong organizational skills, clear communication, and the ability to prioritize under pressure are key to succeeding in this role. Please note that the successful candidate must be able to obtain and maintain a Canadian Personnel Security Clearance as a condition of employment, which includes continuous Canadian residency of at least five years.

Benefits and Salary

AWS offers a starting wage of $32.93 to $42.16 CAD per hour for this position. Total compensation may also include shift premiums, overtime, and performance bonuses where applicable, with the final rate based on factors such as shift selection, work location, and experience. In addition, Amazon provides basic life and AD&D insurance, paid time off, and other resources designed to support employee health and well-being. AWS also invests in onboarding, continuous training, mentorship, and career development resources from day one.

Job Details

Job Type: Full-Time

Company: Amazon Web Services (AWS)

Location: Varennes, QC, Canada

Schedule: 24/7 shift environment with on-call rotation

Pay: $32.93 – $42.16 CAD per hour

Responsibilities

In this role, you'll be hands-on with critical infrastructure that powers some of the world's most important cloud services. Your work ensures that data centre uptime, reliability, and performance meet or exceed AWS's demanding service level commitments. Each shift brings a mix of planned tasks and unplanned events that require quick thinking and technical know-how.

• Provide onsite coverage as part of a team through shift rotations and/or weekly on-call schedules
• Respond to high-severity events within defined service level agreements to minimize impact and restore operations
• Participate in data centre power and cooling events, ensuring infrastructure stability during critical situations
• Perform break-fix on servers and network devices, diagnosing and repairing hardware faults efficiently
• Troubleshoot network connections to identify and resolve connectivity issues across the data centre
• Install equipment and produce accurate technical documentation to support ongoing operations
• Coordinate and build relationships with various internal data centre teams and interact with third-party vendors and contractors
• Identify process improvements and contribute to the development and growth of other team members

Requirements / Skills

AWS is looking for candidates who are technically grounded, self-directed, and comfortable working in a demanding, round-the-clock environment. You should be comfortable working both autonomously and within a team, and bring a genuine interest in data centre infrastructure and continuous improvement. Candidates with non-traditional career paths are encouraged to apply.

• 1+ year of server hardware troubleshooting and repair experience, or equivalent computer hardware troubleshooting experience
• 1+ year of network and operating system support experience
• High school diploma or equivalent; an academic program in Canada in computer science, engineering, machine learning or related fields, or an Associate's degree or above with Amazon work experience, is also accepted
• Experience in data centre operations or mission-critical facilities, or experience reading and writing procedures, technical documents, and engineering drawings
• Physical capability to regularly lift and/or move up to 40 lbs and participate in group lifts for 41+ lbs, and ability to work in elevated locations
• Ability to obtain and maintain a Canadian Personnel Security Clearance, including five years of continuous Canadian residency
• Preferred: 2+ years of data centre or critical environment experience, knowledge of Linux/UNIX operating systems, network design including routing protocols and topology, storage device experience, and familiarity with ticket-driven workloads

High school diploma or equivalent; academic program in Canada in computer science, machine learning, engineering or related fields, or an Associate's degree or above with Amazon work experience; ability to obtain and maintain a Canadian Personnel Security Clearance; five years of continuous Canadian residency to obtain required clearance.