Technician, Skills training and competency development

Desjardins Group; Lévis; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Une entreprise de renommée recherche un technicien en formation et développement des compétences pour un poste temporaire de 12 mois. Vous aiderez à l'analyse des besoins, à la logistique de formation et au soutien technique à l'équipe tout en contribuant à l'amélioration des processus. Bénéficiant d'une rémunération compétitive, d'un plan de retraite à prestations déterminées, et de vacances flexibles, ce rôle est parfait pour quelqu'un avec un diplôme collégial et une expérience minimale d'un an.

Benefits

Salaire compétitif et prime annuelle

4 semaines de vacances flexibles

Plan de pension à prestations déterminées

Assurance groupe incluant la télé médecine

Remboursement des frais de santé et équipements de télétravail

Qualifications

• Minimum d'un an d'expérience pertinente.
• Des combinaisons de qualifications et d'expérience peuvent être considérées.
• Connaissance du français requise.

Responsibilities

• Fournir un soutien technique pour les problèmes opérationnels.
• Servir de personne-ressource interne.
• Former les utilisateurs et préparer des notes techniques.

Skills

Adaptabilité situationnelle

Qualité de décision

Education

Diplôme collégial dans un domaine connexe

Job description

Temporary position for 12 months

As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery.You help with quality assurance throughout the product/service delivery process. You provide discipline-specific technical support and help your unit carry out its activities, initiatives and processes in accordance with established policies and procedures. You support your unit’s more experienced employees and assist with technical work and analysis involving processes, information management and data processing. The ability to tailor your approach as needed and make sound decisions is therefore essential. More specifically, you will be required to:

• Provide technical support for operational issues

• Serve as internal resource person and provide operational support to continually improve service

• Help roll out and maintain software and manual and automated processes

• Train users

• Help prepare technical notes to enhance the skills and knowledge of users

• Help practitioners follow procedures and use your unit’s tools and systems

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field

• A minimum of one year of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

Decision quality, Situational adaptability

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Human resources (FG)

Unposting Date

2025-06-17