Technician - Montreal, QC

Makita Canada; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the tools industry seeks a Technician to join their Montreal team. You will be responsible for after-sales service, assisting customers with repairs of electric and gasoline-powered tools, while ensuring high service levels. The position offers competitive compensation, benefits, and opportunities for career growth in a dynamic workplace.

Benefits

Competitive salary and incentive program.

Company paid benefits (medical/dental/vision/employee assistance plan).

RSP Plan.

Work-life balance with paid/unpaid leave.

Opportunities for career growth and an Education Reimbursement Program.

Qualifications

• Minimum one year of experience repairing electric, pneumatic, and gasoline-powered tools.
• Knowledge of inventory control an asset.
• Basic English comprehension to serve customers.

Responsibilities

• Assist customers with equipment repairs and product questions.
• Visually inspect, test, and repair tools and equipment.
• Ensure the service center is clean and organized.

Skills

Customer Service

Problem Solving

Repairing Tools

Inventory Control

Planning and Organization

Education

High school diploma or equivalent

Job description

3 weeks ago Be among the first 25 applicants

• Competitive salary and incentive program.
• Company paid benefits (medical/dental/vision/employee assistance plan).
• RSP Plan.
• Work life balance with paid/unpaid leave, including paid vacation, family related leave & personal days.
• Opportunities for career growth and an Education Reimbursement Program.
  
  

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How Makita Supports Our Team Members

• Competitive salary and incentive program.
• Company paid benefits (medical/dental/vision/employee assistance plan).
• RSP Plan.
• Work life balance with paid/unpaid leave, including paid vacation, family related leave & personal days.
• Opportunities for career growth and an Education Reimbursement Program.
  
  

What will you do?

• You are key to our after-sales service; responsible for assisting customers with repairs equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories and parts and answering general product questions.
  
  

What will you work on?

• Provide excellent customer service to our clients/dealers and the public.
• Visually inspect and test products/equipment.
• Troubleshoot and identify malfunctioning or inoperative equipment.
• Dismantle and repair products/equipment.
• Assemble and test tools to ensure proper performance levels.
• Notify customers of repair estimate and completed repairs.
• Ensure appropriate service levels are maintained in the Factory Service Centre.
• Maintaining inventory of parts and accessories.
• Ensure the FSC clean and organized consistent with Makita brand image.
• Performs other related duties as required.
  
  

To Be Successful You Will Have

• High school diploma or equivalent
• One (1) year of related experience repairing tools/equipment.
• Knowledge and experience using and repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
• Experience with desktop software applications
  
  

What You Bring To The Team

• Comprehension: Ability to read, interpret and explain documents.
• Strong planning and organizational skills to be able to prioritize your work.
• Ability to work in a team environment and independently with minimum supervision.
• Knowledge of inventory control, shipping and receiving an asset.
• Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.
• Basic knowledge of English to serve customers in either language.
  
  

What will the environment look like?

• Ability to work in an environment that is sometimes hot or cold and subject to loud noises, hazardous materials, etc.
• Ability to sit, stand, walk, bend, or reach for extended period.
• Ability to lift, push, pull, items up to 22kg (50lbs)
• May be subjected to working overtime as required, weekends or irregular hours.
  
  

Range

• $20.00 - $22.00 per hour
  
  

Interested in joining our team?

Please submit your cover letter and resume to [e-mail], with the subject line Technician - Montreal .

We thank all those who apply for employment opportunities with Makita, however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer, and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and Accessibility Legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process and you require accommodations, please advise Human Resources ([e-mail]).

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Construction

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