Technician - Mobile

Premier Equipment; Norwich; On-site; CAD 52,348 - 61,992; Full time

Benefits offered by this job

Comprehensive Health & Dental Coverage

Company-Matched RRSP

Annual Profit Sharing

Boot & Tool Allowance

Apprenticeship Scholarships

Employee Assistance Program (EAP)

Company Vehicle (for qualifying positions)

Job summary

Premier Equipment in Norwich, Ontario, is seeking a Mobile Service Technician to diagnose and repair agricultural, turf, and compact construction equipment on-site. Responsibilities include performing complex repairs, troubleshooting GPS technologies, and managing service vehicles. The ideal candidate has at least 4 years of relevant experience, strong customer service skills, and is willing to work on Saturdays. Benefits include comprehensive health coverage, a company-matched RRSP, and profit sharing. Salary is CAD $38.00 - CAD $45.00 per hour.

Qualifications

• Minimum 4 years of experience performing service repairs.
• Ability to perform complex mechanical, electrical, and hydraulic repairs following technical manuals.
• Strong interpersonal and customer service skills.

Responsibilities

• Performs complex on-site diagnostics and repairs on agricultural equipment.
• Troubleshoots and supports established in-vehicle GPS and Precision Ag technologies.
• Supports customer clinics and promotes service programs.

Skills

Mechanical repairs

Electrical repairs

Hydraulic repairs

Customer service skills

GPS troubleshooting

Education

Associate's degree preferred

Tools

Service Advisor

Job description

Overview

Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support. Since the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better—and yours too.

It’s an exciting time to join Premier. Come grow with us.

What You’ll Be Doing

As a Mobile Service Technician, you’ll be diagnosing and repairing complex issues on agricultural, turf, and compact construction equipment right at the customer’s site. You’ll troubleshoot and support advanced GPS and Precision Ag technologies, ensuring our customers’ equipment runs smoothly and efficiently. Clear communication with customers about repairs and maintenance is key, as is supporting customer clinics and promoting Premier Equipment’s service programs. You’ll manage your mobile service vehicle, tools, and parts inventory while adhering to safety standards and completing all required documentation. Your expertise will keep our customers’ operations productive and help maintain Premier’s reputation for exceptional service.

Responsibiliites

• Performs complex on-site diagnostics and repairs on agricultural, turf, and compact construction equipment.
• Troubleshoots and supports established in-vehicle GPS and Precision Ag Technologies.
• Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents them on the work order.
• Supports customer clinics.
• May promote and sell Premier Equipment’s service programs directly to customers.
• May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle.
• Maintains current knowledge of John Deere and competitive products.
• Maintains condition of mobile service vehicle, trailer, inventory, tools, and equipment.
• Follows all safety rules and regulations in performing work assignments.
• Completes all reports and forms required in conjunction with work assignments.
• Accounts for all time and materials used in performing assigned duties.

Qualifications

• Minimum 4 years of experience performing service repairs.
• Ability to perform complex mechanical, electrical, and hydraulic repairs following technical manuals.
• Strong interpersonal and customer service skills.
• Ability to troubleshoot and support GPS and Precision Ag technologies.
• Proficient with Service Advisor and basic computer skills.
• Ability to operate diagnostic vehicles and equipment.
• Saturday rotation and on-call availability.

Preferred

• Advanced or Master Service Technician certification.
• CDL (Commercial Driver’s License).
• Forklift license.
• Associate’s degree or equivalent technical training.
• Experience with John Deere and competitive products.

Education

• Associate’s degree preferred

Physical Requirements

• Ability to lift at least 75 lbs. repeatedly

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

What's in It for You

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

• Comprehensive Health & Dental Coverage (includes vision and paramedical services)
• Company-Matched RRSP
• Annual Profit Sharing
• Boot & Tool Allowance
• Apprenticeship Scholarships
• Employee Assistance Program (EAP)
• Company Vehicle (for qualifying positions)

Salary Range

CAD $38.00 - CAD $45.00 /Hr.