Service Technician - Mobile

Premier Equipment; Kingston; On-site; CAD 48,216 - 61,992; Full time

Benefits offered by this job

Comprehensive Health & Dental Coverage

Company-Matched RRSP

Annual Profit Sharing

Boot & Tool Allowance

Employee Assistance Program (EAP)

Job summary

Premier Equipment is looking for a Mobile Service Technician in the Napanee/Odessa area of Ontario. The role involves diagnosing and repairing complex equipment issues on-site, particularly in agricultural and compact construction sectors. Ideal candidates will have at least 4 years of experience, strong mechanical and electrical repair skills, and the ability to communicate effectively with customers. Benefits include comprehensive health coverage and a company vehicle for qualifying positions.

Qualifications

• Minimum 4 years of experience performing service repairs.
• Strong interpersonal and customer service skills.
• Ability to operate diagnostic vehicles and equipment.

Responsibilities

• Perform complex on-site diagnostics and repairs.
• Troubleshoot and support in-vehicle GPS technologies.
• Review and explain maintenance and repair concerns with customers.

Skills

Mechanical repairs

Electrical repairs

Hydraulic repairs

GPS troubleshooting

Customer service

Education

Associate’s degree

Tools

Service Advisor

Job description

Job Summary

As a Mobile Service Technician, you’ll diagnose and repair complex issues on agricultural, turf, and compact construction equipment directly at the customer’s site. You’ll troubleshoot and support advanced GPS and Precision Ag technologies, communicate repair and maintenance plans with customers, and promote Premier Equipment’s service programs.

Location

Napanee/Odessa area of Ontario.

Responsibilities

• Perform complex on‑site diagnostics and repairs on agricultural, turf, and compact construction equipment.
• Troubleshoot and support in‑vehicle GPS and Precision Ag technologies.
• Review and explain any maintenance, repair, or service concerns directly with the customer and document them on the work order.
• Support customer clinics.
• Promote and sell Premier Equipment’s service programs directly to customers.
• Establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle.
• Maintain current knowledge of John Deere and competitive products.
• Maintain condition of mobile service vehicle, trailer, inventory, tools, and equipment.
• Follow all safety rules and regulations in performing work assignments.
• Complete all reports and forms required in conjunction with work assignments.
• Account for all time and materials used in performing assigned duties.
• Saturday rotation and on‑call availability.

Qualifications

• Minimum 4 years of experience performing service repairs.
• Ability to perform complex mechanical, electrical, and hydraulic repairs following technical manuals.
• Strong interpersonal and customer service skills.
• Ability to troubleshoot and support GPS and Precision Ag technologies.
• Proficient with Service Advisor and basic computer skills.
• Ability to operate diagnostic vehicles and equipment.

Preferred Qualifications

• Advanced or Master Service Technician certification.
• CDL (Commercial Driver’s License).
• Forklift license.
• Associate’s degree or equivalent technical training.
• Experience with John Deere and competitive products.

Education

• Associate’s degree preferred.

Physical Requirements

• Ability to lift at least 75 lbs repeatedly.

EEO Statement

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process.

If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Benefits

• Comprehensive Health & Dental Coverage (includes vision and paramedical services)
• Company-Matched RRSP
• Annual Profit Sharing
• Boot & Tool Allowance
• Apprenticeship Scholarships
• Employee Assistance Program (EAP)
• Company Vehicle (for qualifying positions)

Compensation

Placement within the wage range is based on skills, experience and qualifications. Applicants with more or less experience and qualifications may be placed outside the salary range. Sales positions will have a commission component as well.

CAD $35.00 - CAD $45.00 /hr.