Technician, Management information

Desjardins Group; Lévis; Hybrid; CAD 58,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance with telemedicine

Telework equipment reimbursement

Job summary

Desjardins Group in Lévis, Canada, is seeking a Management Information Technician to extract data, develop reports, and maintain information systems. You will analyze processes, tailor approaches, and support users while ensuring efficient data solutions and governance.

The role emphasizes technical expertise, collaboration with English-speaking partners, and development of management indicators. Desjardins offers a competitive salary with bonuses, pension, insurance, and telework options.

Qualifications

• General college diploma in a related field.
• Minimum of three years of relevant experience.
• Knowledge of French is required with intermediate/advanced English due to duties or interactions.

Responsibilities

• Provide technical support for projects and complex operational issues.
• Carry out specialized technical studies, research and analysis.
• Serve as resource person for the submission of solutions and action plans.
• Produce and validate management reports and analysis for your unit's professionals.
• Help develop, roll out and maintain software and manual and automated processes.
• Train users.
• Help prepare technical notes, guides and training content to enhance skills.
• Help practitioners follow unit standards and processes and use its business solutions, tools and systems.

Skills

Technical support

Data analysis

Reporting

User training

Education

General college diploma in a related field

Job description

As a management information technician, you help extract data and produce reports and indicators for the organization by developing and administering information systems. You analyze and help adapt management systems based on the organization's changing needs. You serve as technical expert and provide discipline‑specific support for your unit's activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision‑making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.

• Provide technical support for projects and complex operational issues
• Carry out specialized technical studies, research and analysis.
• Serve as resource person for the submission of solutions and action plans
• Produce and validate management reports and analysis for your unit's professionals
• Help develop, roll out and maintain software and manual and automated processes.
• Train users
• Help prepare technical notes, guides and training content to enhance the skills and knowledge of users and their teams
• Help practitioners follow your unit's standards and processes and use its business solutions, tools and systems.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• General college diploma in a related field
• A minimum of three years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English‑speaking partners, members and/or clients
• Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion.

We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind.

We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.

We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family Administration (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.

Pursuing a career at Desjardins means being part of an organization that puts people first.