Technician I, Audio Visual

University of the Fraser Valley; Abbotsford; Presencial; CAD 45.000 - 65.000; Jornada completa

Descripción de la vacante

University of the Fraser Valley seeks an energetic Technician I, Audio Visual to ensure high-quality AV support in UFV classrooms and meeting spaces. The role focuses on 1st level assessment of AV issues, assisting with installation, maintenance, and documentation to uphold standards across campus locations.

The ideal candidate has a relevant diploma, 5+ years of related experience, and familiarity with AV cabling formats and multiple systems.

Formación

• Diploma in instructional media or Computer Science or related field from a recognized post-secondary institution.
• Minimum of five (5) years of experience in a related position is required.
• Certifications such as CTS, Crestron, Extron, Polycom, Biamp, or QSC are assets.
• Demonstrated professional knowledge of video and audio cabling formats (HDBaseT, HDMI, DVI, SDI, VGA, etc.), computer network technologies and topology.
• Basic troubleshooting knowledge of Microsoft Windows and Mac operating systems.
• Excellent working knowledge of various AV systems and technologies.
• Excellent change control practices with attention to detail.
• Experience defining and writing technical recommendations and documentation.
• Time management and organizational skills.
• Commitment to client service and continuous learning.

Responsabilidades

• Provide 1st level AV support for classrooms and meeting spaces.
• Escalate complex incidents to AV Technician II as needed.
• Install and maintain AV equipment across UFV campus locations.
• Document technical recommendations and changes following best practices.

Conocimientos

AV systems knowledge

Networking fundamentals

Windows & macOS troubleshooting

Communication skills

Educación

Diploma in instructional media or CS

Herramientas

CTS

Crestron

Extron

Polycom

Biamp

QSC

Descripción del empleo

Job Summary

The Technician I, Audio Visual provides technical support to ensure that the educational technology products and components in UFV’s classrooms are installed and maintained to the highest standards. The Audio Visual (AV) team is responsible for the successful operation of both classroom and meeting room audio visual technology spaces across all UFV campus locations.

The Technician I, Audio Visual position is primarily responsible for addressing high priority AV technology support incidents for students, faculty, and staff. This initial support service includes 1st level assessment of audio-visual technology issues identified in control and switching systems, projectors and screens, digital signage, microphones & amplifiers, video conferencing systems. All complex incidents requiring further experience or knowledge in these areas are escalated to the AV Technician II. The Audio-Visual Technician I instills best practices and standards of work as they relate to AV integration and support across all UFV sites.

Qualifications

• Diploma in instructional media or Computer Science or a related field from a recognized post-secondary institution.
• Minimum of five (5) years of experience in a related position is required.
• Certifications such as CTS, Crestron, Extron, Polycom, Biamp, or QSC are, considered an asset.
• Demonstrated professional knowledge of video and audio cabling formats (e.g. HDBaseT, HDMI, DVI, SDI, VGA, etc.), computer network technologies and topology.
• Basic troubleshooting knowledge of Microsoft Windows and Mac operating systems.
• Excellent working knowledge of various AV systems and technologies.
• Excellent change control practices with particular attention to detail.
• Experience defining and writing technical recommendations and documentation.
• Time management and organizational skills.
• Demonstrated commitment to client service.
• Excellent written and verbal communication.
• Demonstrated commitment to continuous learning and professional development.
• Job duties may be rescheduled on short or limited notice due to IT emergencies.
• Working at any of UFV’s campus locations may be required.

About UFV

The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.

UFV has campus locations in Abbotsford, Chilliwack, Mission, and Hope in the beautiful British Columbia, and in Chandigarh, India. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community and shape the future of 15,000 students.

Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to [e-mail]. Learn more about our commitment to diversity and inclusion.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.

UFV is committed to the principle of equity in employment.