Technical Writing Intern: Create & Clarify Software Docs

Visa Hunt; Canada; On-site; CAD 65,000 - 85,000; Full time

Job summary

Visa Hunt is seeking a Documentation Developer in Canada to create and maintain comprehensive technical documentation for customer-built software applications. You will develop user guides, admin guides, installation instructions, release notes, and knowledge base articles while documenting business workflows and system processes.

You will collaborate with developers, analysts, testers, and business users to gather information, attend meetings, and review features with stakeholders.

Qualifications

• Proven ability to write clear technical content for varied audiences.
• Ability to apply company templates and style guides.
• Strong collaboration with developers, analysts, testers, and users.

Responsibilities

• Create and maintain technical documentation for customer-built software applications.
• Develop user guides, administrator guides, installation instructions, release notes, and knowledge base articles.
• Document business workflows, system processes, and application functionality.
• Create process flows, diagrams, screenshots, and other supporting materials.
• Standardize documentation using approved templates and style guides.
• Interview developers, analysts, testers, and business users to gather information.
• Attend project meetings and software demonstrations to understand application functionality.
• Work with development teams to document new features and enhancements.
• Review documentation with stakeholders for accuracy and completeness.
• Update documentation as software changes are implemented.
• Ensure documentation remains current, searchable, and easy to understand.
• Organize content within document repositories, wikis, and knowledge management systems.
• Track version history and document revisions.
• Proofread and edit content for clarity, grammar, consistency, and accuracy.
• Verify technical information through testing or validation with subject matter experts.
• Ensure documentation follows company standards and best practices.

Skills

Technical writing

Documentation standards

Stakeholder communication

Job description

Visa Hunt is seeking a Documentation Developer in Canada to create and maintain comprehensive technical documentation for customer-built software applications. You will develop user guides, admin guides, installation instructions, release notes, and knowledge base articles while documenting business workflows and system processes.

You will collaborate with developers, analysts, testers, and business users to gather information, attend meetings, and review features with stakeholders.