Technical Writer - Senior

LanceSoft; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Technical Writer with expertise in occupational health and safety. In this pivotal role, you will create clear and concise documentation, ensuring compliance with health and safety regulations while simplifying complex technical information for various audiences. You'll collaborate with diverse teams, utilizing your exceptional research and analytical skills to develop comprehensive content. This hybrid position offers a dynamic work environment where your contributions will directly impact safety practices within the organization. If you're passionate about health and safety and possess strong writing skills, this opportunity is perfect for you.

Qualifications

• Experience in occupational health and safety with knowledge of OHSA.
• Excellent verbal and written communication skills for technical content.
• Strong analytical and problem-solving abilities.

Responsibilities

• Develop and write health and safety related content and documentation.
• Research and analyze technical issues to create comprehensive materials.
• Collaborate with teams to ensure clear communication of complex information.

Skills

Occupational Health and Safety Knowledge

Technical Writing

MS Office

Communication Skills

Research Skills

Analytical Skills

Problem-Solving Skills

Time Management

Education

Certification or degree in OHS

Tools

MS SharePoint

Job description

Title: Technical Writer - Senior
Location: Toronto, Ontario M3M 0B4 (Hybrid)
Duration: 87+250 days

Must Have:

• Experience working in the field of occupational health and safety, with a sound knowledge of the Occupational Health and Safety Act (OHSA) and its regulations, and other relevant regulations and standards, e.g., Ontario Building Code, Ontario Fire Code.
• Excellent verbal and written skills in order to explain complex technical information in clear language.
• Strong experience with MS Office and MS SharePoint.
• Certification or degree in OHS or related education and experience.

Deliverables & Skillset – Technical Writer

• Health & Safety consultant with experience in content writing and research.
• Previous experience as a technical writer with health and safety associations/boards/etc.
• Previous experience writing procedural documents, policies, and/or communication content.
• Previous experience developing comprehensive HIPAA compliance documentation.
• Working knowledge of OHSA, OHS, and WSIB.
• Researching experience: marketing strategy, health & safety concepts, data analytics, etc.
• Working in an agile environment.
• Nice to have: Joint Health & Safety Committee Certified.
• Nice to have: Previous experience delivering health & safety training.

Skills

Experience and Skill Set Requirements

Evaluation Project Requirements Evaluation Breakdown

Business Subject Matter Knowledge and Expertise - 25%

• Experience working in the field of occupational health and safety, with a sound knowledge of the Occupational Health and Safety Act (OHSA) and its regulations, and other relevant regulations and standards, e.g., Ontario Building Code, Ontario Fire Code.
• Knowledge of risk assessment and hazard assessment methodologies, including hazard identification and control.
• Understanding of small business needs in Ontario, gained from experience.
• Experience in developing and preparing health and safety related information content for projects, communication tools, presentations, publications, and other services.
• Certification or degree in OHS or related education and experience.
• Knowledge of contentious, emerging, and prevalent OHS issues.
• Experience working with regulatory enforcement authorities (e.g., OHS inspector).
• Experience working in accordance with acts, policies, and procedures of the public sector.

Technical Skills - 25%

• Ability to use professional judgment, knowledge, and experience when developing safety related content.
• Ability to ensure information is supplied from credible information sources and reconciles potentially conflicting or biased information.
• Ability to determine the most appropriate information to be included, the level of detail, and the best approach to explain the concepts to the selected audience.
• Ability to synthesize and communicate complex information for appropriate audiences.
• Ability to write with the goal of communicating complex, technical information more easily.
• Experience in the interpretation and application of relevant health and safety legislation, standards, statistical information, and guidelines.
• Excellent analytical, problem-solving, and decision-making skills.

Research & Analysis Skills - 20%

• Ability to research, analyze, and assess technical issues in an in-depth manner using critical appraisal/analysis and clear language techniques in order to prepare, develop, and write accurate, unbiased, and comprehensive health and safety content for products and services.
• Excellent research skills, as well as the knowledge of and the ability to choose the best starting points for searches on Internet sources.
• Ability to develop, gather, and disseminate technical information among colleagues, internal and external partners, and stakeholders.
• Ability to identify, retrieve, and evaluate scientific and technical information.
• Ability to research, analyze, and organize credible health and safety information to formulate and prepare written responses and other technical resources.

Communication Skills - 20%

• Excellent verbal and written skills in order to explain complex technical information in clear language.
• Written communication is tailored to meet audience needs.
• Effective interpersonal skills and excellent ability to work in a team environment.

Other - 10%

• Excellent time management skills and organizational skills to handle multiple competing priorities within established deadlines.
• Ability to work under pressure and deal with the volume and variety of content development work for products and services.
• Demonstrated competency with Microsoft Office including Outlook, Word, Excel, and PowerPoint.
• Familiar with Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery.
• Demonstrated ability to direct or provide guidance to team members.