Technical Writer

Capco; Toronto; On-site; CAD 85,000 - 120,000; Full time

Job summary

Capco is seeking an experienced Technical Writer to support addressing OSFI findings and remediation efforts across cloud engineering, security, risk, and compliance. This contract role emphasizes delivering structured, audit-ready documentation that aligns with regulatory expectations.

You will collaborate with Cloud Engineering, Security, and Risk teams to capture controls, cloud configurations, and remediation activities, ensuring traceability and governance compliance.

Qualifications

• 5+ years of experience in technical writing within financial services or regulated environments.
• Experience documenting controls, remediation activities, and regulatory artefacts.
• Ability to translate complex cloud engineering concepts into clear, audit-ready documentation.

Responsibilities

• Develop and maintain technical documentation supporting remediation of OSFI findings related to Cloud Engineering and infrastructure hardening.
• Document technical controls, cloud configurations, remediation activities, and operational procedures.
• Translate complex information into clear, accurate documentation for technical teams, risk stakeholders, auditors, and regulators.
• Support audit readiness by ensuring remediation evidence and control documentation are comprehensive and traceable.
• Coordinate with cross-functional stakeholders to identify documentation gaps and maintain version control.

Skills

Technical writing

Regulatory knowledge

Stakeholder collaboration

Governance & audit readiness

Tools

Confluence

SharePoint

Jira

Job description

Capco is seeking an experienced Technical Writer to support addressing regulatory findings identified by the Office of the Superintendent of Financial Institutions (OSFI).

In this contract role, you will work closely with Cloud Engineering, Security, Risk, and Compliance stakeholders to develop comprehensive technical documentation that supports remediation activities, cloud hardening initiatives, and regulatory expectations.

You will play an important role in translating complex cloud engineering concepts into clear, structured, and audit-ready documentation, helping ensure that remediation activities are accurately recorded, traceable, and aligned with regulatory requirements.

What You’ll Do

• Develop and maintain technical documentation supporting the remediation of OSFI findings related to Cloud Engineering, cloud security, and infrastructure hardening.
• Collaborate with Cloud Engineering and Security teams to document technical controls, cloud configurations, remediation activities, and operational procedures.
• Translate complex technical information into clear, accurate, and accessible documentation for technical teams, risk stakeholders, auditors, and regulatory reviewers.
• Support regulatory and audit readiness by ensuring remediation evidence, control documentation, technical standards, and supporting artefacts are comprehensive, consistent, and traceable.
• Coordinate with cross-functional stakeholders to identify documentation gaps, maintain version control, and ensure deliverables align with remediation timelines and governance requirements.

What We’re Looking For

• 5+ years of experience in technical writing, preferably within financial services, banking, technology, or regulated environments.
• Experience with Cloud Engineering and cloud hardening, including an understanding of cloud infrastructure, security configurations, technical controls, and operational standards.
• Strong technical documentation skills, with the ability to produce structured procedures, technical standards, control documentation, and remediation evidence.
• Understanding of regulatory compliance and risk management, with the ability to document technical activities in a manner suitable for governance, audit, and regulatory review.
• Excellent communication and stakeholder collaboration skills, with the ability to work effectively across engineering, cybersecurity, risk, and compliance functions.

Bonus Points For

• Previous experience supporting OSFI regulatory findings, remediation programmes, or regulatory examinations within Canadian financial institutions.
• Familiarity with AWS, Microsoft Azure, or Google Cloud Platform, particularly cloud security controls and infrastructure hardening.
• Knowledge of OSFI Guideline B-13, technology risk management, cloud governance, or cybersecurity control frameworks.
• Experience documenting cloud security baselines, configuration standards, control testing, and remediation evidence.
• Familiarity with Confluence, SharePoint, Jira, or similar documentation and workflow management platforms.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across FS & Energy.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.