Technical Writer

Agilus Work Solutions; Toronto; Hybrid; CAD 65,000 - 100,000; Part time

Job summary

A leading company in Toronto is seeking a Technical Writer to develop and maintain comprehensive documentation for cybersecurity and IT practices. This mid-senior level position requires 2-5 years of experience, a degree in a relevant field, and a strong understanding of cybersecurity frameworks. The successful candidate will work closely with subject matter experts to ensure documentation meets high standards of clarity and accuracy while adapting content for various audiences.

Qualifications

• 2-5 years of experience required.
• Proven ability to quickly learn complex topics.
• Experience with writing documentation for multiple audiences.

Responsibilities

• Develop and maintain documentation for cybersecurity and IT practices.
• Work with SMEs to create high-quality deliverables.
• Conduct analysis of existing processes to enhance compliance.

Skills

Strong knowledge of cybersecurity frameworks and standards

Proficiency in process documentation tools

Superior communication skills

Strong analytical and problem-solving skills

Ability to work independently

Education

Bachelor’s degree in computer science, cybersecurity, technical writing

Tools

Documentation tools

Job description

1 week ago Be among the first 25 applicants

Agilus Work Solutions provided pay range

This range is provided by Agilus Work Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$55.00/hr - CA$60.00/hr

Direct message the job poster from Agilus Work Solutions

Job Title- Technical Writer

Location- Toronto or Montreal (3 Days a week)

Roles and Responsibilities

• Develop, maintain and update comprehensive documentation for cybersecurity, IT and GRC practices. Gathering pertinent feedback from leads ensuring documentation is accurate, comprehensive and appropriate for its intended audience.
• Work closely with SME’s and stakeholders to collect information to create high-quality deliverables including process and procedure documentation, process workflows, policy & directive documentation, RACI’s, etc.
• Determine categories of information required to develop required deliverable. Work with SME’s to ask appropriate questions to solicit required information.
• Develop realistic plans and timelines for developing documentation that align with SME’s and program timelines. Manage deliverables to plan and escalate risks and issues to leadership for support.
• Conduct thorough analysis of existing processes and identify areas for improvement to enhance security and compliance.
• Apply principles of minimalism and leverage business language to ensure that process documentation is well understood by readers whose process and technical knowledge may range from limited to highly proficient.
• Standardize documentation types and support management of documents within central repository.
• Prepare detailed reports and presentations for senior management and stakeholders.
• Moderate the type of language to suit the purpose and audience.
• Proficiency in various documentation tools and formats.
• Experience with policy management and GRC tools.
• Ability to leverage AI tools, such as Microsoft Copilot, to enhance efficiency in document development.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Ability to handle multiple initiatives and deadlines with attention to detail and quality.
• Ability to learn new technologies and tools quickly and adapt to changing requirements.
• Actively identify and make recommendations for improvement in the documentation and review procedure and process.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
• Maintain a library of application documentation, cataloging it for internal and/or external use.

Candidate Requirements/Must Have Skills:

• 2-5 Years of Experience Required
• A bachelor’s degree in computer science, cybersecurity, technical writing, or related field, or equivalent work experience.
• Strong knowledge of cybersecurity frameworks and standards (e.g., NIST, ISO 27001).
• Proficiency in process documentation tools and software.
• Ability to work independently and as part of a team.
• Experience working within a knowledge management practice.
• Relevant experience defining business processes and controls around sensitive data and applications to ensure compliance with data protection regulations (e.g. PIPEDA, GDPR).
• Superior communication skills, (written and verbal), with a keen eye for detail and the ability to bridge the language between technology and business.
• Strong analytical and problem-solving skills.

Proven ability to quickly learn and understand complex topics.

• Previous experience writing documentation and procedural materials for multiple audiences.
• Self-motivated and capable of working with minimal supervision.
• Results-oriented with a proactive and methodical approach to problem solving.
• Able to multi-task and work under pressure against tight deadlines and changing priorities.
• Exceptional organization skills.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Writing/Editing

• Industries

  Aviation and Aerospace Component Manufacturing

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