Technical Writer

Bombardier Transportation GmbH; Dorval; Hybrid; CAD 50,000 - 80,000; Full time

Benefits offered by this job

Insurance plans (Dental, medical, life

Retirement savings plan

Employee Assistance Program

Job summary

Bombardier is seeking a Technical Writer in Canada to research, write, and QC technical, maintenance or operational data for aerospace programs. The role emphasizes adherence to schedules, collaboration with cross-functional teams, and publishing to required formats.

Ideal candidates hold a DEC in aerospace or equivalent, with strong communication skills and proficiency in Microsoft Office. HTML/SGML/XML knowledge is a plus, as are familiarity with S1000D and ATA specifications.

Qualifications

• College diploma (DEC) in aerospace or equivalent field.
• Strong written and spoken communication skills.
• Familiarity with HTML, SGML and XML authoring languages.
• Experience with document publishing processes is an asset.
• Knowledge of S1000D and ATA specs is an asset.

Responsibilities

• Research, plan, write, and QC technical, maintenance or operational data from multiple sources.
• Ensure data adheres to project schedules and quality standards.
• Identify and implement process and product improvements in line with strategy.
• Plan, perform and document procedural validations per standards.
• Coordinate publications plan and ensure appropriate publication formats.
• Respond to customer and operator requests and issues.

Skills

HTML

SGML

XML

Microsoft Office

SAP

Education

DEC in aerospace or equivalent

Tools

S1000D

ATA specifications

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Retirement savings plan
• Employee Assistance Program

What are your contributions to the team?

• Research, plan, write, and QC technical, maintenance or operational data using engineering and approved data from multiple sources, while ensuring adherence to schedule.
• Identify and implement process and product improvements in line with the strategic plan.
• Plan, perform and document procedural validations per departmental standards/guidelines, recommending and implementing best use of resources.
• Ensure customer and operator requests and issues are analyzed and satisfactorily responded to the originator.
• Coordinate and define publications book plan
• Define standards and requirements for creation, and for distribution of documentation in an electronic format specification (e.g., S1000D, ATA etc…)
• Identify, evaluate, and define action plans and schedules to minimize risks to completion of the publications.

How to thrive in this role?

• You hold a college diploma (DEC) in aerospace or equivalent field or a minimum of three (3) years relevant experience in Technical Publications.
• You have background in aircraft maintenance, flight crew or as a pilot (asset).
• You have strong communication skills (written and spoken).
• You are proficient with Microsoft office suite (Word, Excel, PowerPoint, and SAP (an asset.
• You have a detailed understanding of Technical Publications processes and technologies (an asset).
• You have basic understanding of S1000D and ATA specifications (an asset).
• You have good knowledge of HTML, SGML and XML authoring languages (an asset).
• You have experience in product development (an asset).
• You have experience in defining a troubleshooting methodology in a high technology environment.
• You have knowledge and experience in any Bombardier Customer Services and Support (an asset).
• You have a good understanding of design procedures and Bombardier Aerospace Engineering System (an asset).

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Technical Writer

Primary Location Administrative Centre (CA)