Technical Training Lead - Forklift Diagnostics & Support

Heli Forklift; Mississauga; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Pension plan with employer contribu­t­

13 paid holidays

Annual corporate clothing allowance

Company-sponsored social activities

Supportive team environment

Job summary

HELI Forklift is seeking an experienced Trainer - Technical Support to lead technical training initiatives and provide advanced support within the forklift equipment space. This role blends hands-on technical expertise with training delivery and dealer support, playing a key role in maintaining high standards across the network.

You will develop and deliver training programs, assess needs, create materials, and assist with diagnostics and quality assurance to ensure fleet uptime.

Qualifications

• Diploma or degree in automotive mechanics, agricultural machinery, electromechanics, or a related field.
• Minimum 15 years of experience as a trainer and/or mechanic in the forklift industry.
• Proven experience delivering technical training.
• Fluent in English, written and spoken.
• Strong communication and presentation skills.
• Excellent problem-solving and analytical abilities.
• Highly organized with the ability to manage multiple priorities.
• Willingness to travel regularly.

Responsibilities

• Develop and deliver technical training programs for dealers and internal teams.
• Provide advanced technical support for complex forklift equipment issues and diagnostics.
• Track training participation, performance and documentation.
• Update and improve training materials, guides, presentations and videos.
• Support quality control activities including inspections, testing and compliance.

Education

Diploma or degree in automotive mechanics, agricultural machinery, electromechanics, or a related field

Tools

Microsoft Office

Job description

HELI Forklift is seeking an experienced Trainer - Technical Support to lead technical training initiatives and provide advanced support within the forklift equipment space. This role blends hands-on technical expertise with training delivery and dealer support, playing a key role in maintaining high standards across the network.

You will develop and deliver training programs, assess needs, create materials, and assist with diagnostics and quality assurance to ensure fleet uptime.