Technical Trainer, Canada

Axis Communications; Mississauga; On-site; CAD 100,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Work-life balance

Professional development

Global exposure

Sabbatical program

Supportive culture

Job summary

Axis Communications Canada is seeking a Technical Trainer to support the Canadian sales organization with high-quality educational programs, training, and customer engagement. You will develop and deliver presentations, courses, webinars, and customized training for internal teams, partners, and customers across Canada.

The role requires excellent public speaking, 5+ years of training experience, 2+ years in network surveillance/physical security, and willingness to travel up to 70%.

Qualifications

• Public speaker with strong presentation skills.
• Drive, determination and self-discipline to achieve results.
• Excellent relationship management and communication skills.
• Resourceful, flexible, and organized.
• Team player who can motivate others to achieve results.
• Strong interpersonal and written/verbal communication.
• Willing to travel independently and productively.

Responsibilities

• Deliver in-person and virtual courses for internal and external customers and partners.
• Deliver customized training for key partners and customers on demand.
• Develop KPIs related to attendance and training goals.
• Maintain training centre and equipment.
• Plan Academy schedule with the sales team for country-wide courses.
• Conduct attendee surveys and improve programs based on feedback.
• Represent Axis at training initiatives and tradeshows.
• Maintain technical expertise on Axis products and update courses accordingly.
• Perform needs analysis for course development.
• Create content with Academy stakeholders in Americas and global HQ.
• Generate new content to support Canadian market goals.
• Assist in technical development of internal personnel.

Skills

Public speaking

Presentation skills

Relationship management

Organized

Team player

Interpersonal skills

Written and verbal communication

Travel readiness

Education

Bachelor’s degree

Job description

Job Description

Proudly recognized as one of Canada’s Best Workplaces! Are you passionate about technology, learning, and helping others succeed? Axis Communications is looking for a skilled and engaging Technical Trainer to support our Canadian sales organization through high-quality educational programs, technical training, and customer engagement. In this role, you will help deliver a consistent, branded, and streamlined learning experience for internal teams, partners, and customers across Canada. You will develop and deliver presentations, educational courses, webinars, and customized training that support the continued advancement of Axis products, IP network cameras, and network video solutions.

Job Title

Technical Trainer, Canada

What You’ll Do Here…

• Deliver in-person and virtual courses for internal and external customers and partners.
• Deliver customized training for key partners and customers on demand.
• Participate in the development and contribute to the development of KPIs related to attendance and training goals.
• Maintain training centre and equipment.
• Conduct bi-annual planning of Academy schedule with the sales team, ensuring a consistent country-wide scheduling of courses for partners and customers.
• Conduct attendee surveys and improve training program as needed based on feedback.
• Serve as Axis diplomat on training, new product initiatives, and at tradeshows.
• Maintain a high level of technical expertise on the Axis portfolio, incorporating new offerings, features, and knowledge into the courses on a regular basis.
• Perform needs analysis for course development.
• Develop familiarity, readiness, and execute delivery with content generated by Academy stakeholders in Americas and global headquarters.
• Generate new content as needed to address the strategic goals of the Canadian team and market.
• Assist in the technical development of internal personnel.
• Perform other related duties when assigned.

What We Are Looking For…

• Comfortable public speaker with strong presentation skills
• Drive, determination and self-disciplined approach to achieving results
• Excellent relationship management skills
• Resourceful, flexible, and organized
• Team player that can motivate and inspire others to achieve results
• Well-developed interpersonal and communication skills both written and verbal
• Travel independently and productively
• Bachelor’s degree strongly preferred
• 5+ years related experience training/professional development
• 2+ years Network Surveillance/CCTV/Physical Security

Valued, But Not Required…

• Holding current Certification(s) such as Axis Certified Professional (ACP), PSP, or CPP, etc.
• Fluent in French

Physical demands

• Physical Demands: Employee is occasionally required to lift 20-25 lbs.
• Expected travel time for this position is approximately 70%.

Pay Range

The approximate total compensation range for this location and position is $100K-$115K, which includes a 90% base / 10% commission OTE and corporate bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the province.

What We Offer

• Competitive Compensation: Including performance-based incentives.
• Comprehensive Benefits Package: Health, dental and vision insurance to support you and your family.
• Work-Life Balance: Flexible work arrangements and a supportive environment.
• Professional Development: Continuous learning opportunities, training programs and tuition reimbursement.
• Global Exposure: Opportunities to collaborate with international teams and visit our headquarters in Sweden.
• Sabbatical Program: A paid sabbatical every five years.
• Supportive Culture: Strong support from leadership and colleagues, helping you thrive in your role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Type of Employment

Permanent Employment

Posting End Date

2026-10-30

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis - Podcast