Technical Support Analyst - Network

triOS Education Group; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

triOS Education Group is seeking a technically skilled individual to maintain and troubleshoot LAN/WAN networks, hardware, and user devices at our Mississauga location. You will implement security procedures, perform data backups, and support website visitors and designers as needed.

The role requires 1 to less than 7 months of experience, on-site work, and completion of secondary school. Training will cover hardware and software installation and disaster recovery processes.

Qualifications

• LAN/WAN administration and network troubleshooting.
• Hardware and software security procedures.
• Data backups and disaster recovery procedures.

Responsibilities

• Maintain, troubleshoot and administer LAN/WAN networks and end-user devices.
• Evaluate and install computer hardware, networking software and operating systems.
• Provide problem-solving services to network users and respond to help requests.

Skills

LAN/WAN administration

Hardware troubleshooting

Customer support

Education

Secondary (high) school graduation certificate

Tools

Networking hardware

Operating systems

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

1 to less than 7 months

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Respond to requests for help and information from Website visitors and Website designers