Technical Specialist (Computer Services Officer 3)

Nova Scotia; Halifax; On-site; CAD 76,000 - 92,000; Full time

Job summary

Nova Scotia is seeking a Technical Specialist (Computer Services Officer 3) to support Security Operations. Reporting to the Manager of Security Operations, you will triage incidents and alerts using Defender, Sentinel, Tenable, and SolarWinds, and work to enhance the maturity of the Security Operations Centre through focused improvements.

The role requires a Bachelor’s degree in Information Technology with several years of related experience, strong analytical skills, and the ability to

Qualifications

• Bachelor's degree in Information Technology plus 3 years related experience or equivalent combination of training and experience.
• Knowledge of KQL and experience analysing network data, system events and logs.
• Experience in troubleshooting and documenting incidents; ability to provide project status updates to stakeholders.

Responsibilities

• Triage incidents/alerts in Defender, Sentinel, Tenable and SolarWinds.
• Investigate and troubleshoot observed activity; document findings.
• Provide after-hours on-call support as SOC matures.
• Communicate clearly with stakeholders and prepare insightful reports as required.

Skills

KQL

Network data analysis

Incident troubleshooting

Stakeholder updates

Education

Bachelor's degree in Information Technology

Tools

Microsoft Defender

Sentinel

Tenable

SolarWinds

Job description

Technical Specialist (Computer Services Officer 3)

Competition # : 50356

Department:Cyber Security & Digital Solutions

Location:HALIFAX

Type of Employment:Permanent

Union Status: NSGEU - NSPG

Closing Date:18-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At CSDS , we prioritize people-both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In todays tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We dont just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia's evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, youll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, were setting new standards for digital public service, delivering resilient solutions that meet todays needs—and anticipate tomorrows challenges.

About Our Opportunity

As the Technical Specialist, you will be reporting to the Manager of Security Operations within the Digital Infrastructure - Network, Security division of Cyber Security and Digital Solutions Department.

The goal of this team is to continue to advance the maturity of the Security Operations Centre within areas such as roles and responsibilities, tools, incident response, monitoring, and reporting. The team will take an agile approach to their work by identifying and developing those areas that provide the greatest value on advancing SOC maturity.

Primary Accountabilities

The Technical Specialist for Security Operations will focus on providing triage for incidents or alerts in software such as Microsoft Defender & Sentinel, Tenable, and SolarWinds. To resolve incidents, the Technical Specialist will need to connect with people and troubleshoot observed activity.

It will become important for the Technical Specialist to have a global knowledge of the environment or otherwise be resourceful in finding information from abstracted details. A keen attention to detail will be a fundamental skill to aide the Technical Specialist in providing thorough and insightful reports when requested.

This position may be required to provide after hours on-call support or over night shift work as the SOC iterates and maturing.

Qualifications and Experience

As the successful candidate you will have a bachelors degree in Information Technology plus three (3) years related experience; or graduation from a recognized Information Technology Program plus three (3) years and six (6) months related experience; or an equivalent combination of training and experience may be acceptable.

• Working knowledge or experience in a systems operational environment
• Knowledge of KQL
• Analysing network data, system events, and logs
• Troubleshooting and documenting incidents
• Providing project status updates to stakeholders

The following will be considered assets:

• Relevant security or network certifications would be considered an asset.
• Experience managing Linux Servers or applicable certifications

We will assess the above qualifications and experience using tools such as assessments, presentations, interviews, reference checks, etc.

Equivalency

An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day
• May be required to work overtime on occasion
• On-call may be required

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A dynamic, client-focused office environment where service excellence and teamwork are our focus.

Pay Grade: PR 14

Salary Range: $2,912.93- $3,547.06Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act.If you require an accommodation throughout the recruitment process, please contact us at [e-mail].

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU).

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. Where required, candidates must provide proof that they are legally entitled to work in Canada. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [e-mail].