Technical Service Representative (TSR)

Oraclerms; Toronto; On-site; CAD 40,000 - 56,000; Full time

Job summary

Join a leading insurance brokerage as a Technical Service Representative focused on commercial lines. This role offers the chance to verify business applications, handle client communications, and grow your career with structured training. A supportive culture promotes professional development through educational opportunities and a comprehensive benefits package.

Benefits

Medical Benefits

Vision Care

Disability Insurance

Extended Health Care

Personal Days

Company provided snacks / coffee / tea

Qualifications

• Willingness to learn and build a career in general insurance.
• 1 to 2 years’ experience as a Commercial Lines Account Manager / CSR / TSR preferred.
• Excellent computer skills, especially in Microsoft Office.

Responsibilities

• Verify information on New Business applications to ensure risk fits internal guidelines.
• Upload New Business and Endorsements to insurance carrier portals.
• Prepare and mail out client letters for New Business and Endorsements.

Skills

Organizational skills

Verbal communication

Written communication

Computer skills

Education

Enrollment in insurance education program

Tools

Microsoft Office

Power Broker

Applied Rating (Compu-Quote)

Job description

Technical Service Representative (TSR) - Commercial Lines

Want to be part of one of the Top 10 Insurance Brokerages in Canada? Looking for a role that will help you grow and advance your career? At Oracle RMS, we are a fun, energetic and fast-paced insurance brokerage looking to fill new roles as we grow.

We're looking for bright, eager to learn TSR's to join our team!

Are you ready to build your career with us? The sky's the limit at Oracle RMS!

About the Role

• Verify information on New Business applications to ensure risk fits internal guidelines.
• Upload New Business and Endorsements to insurance carrier portals.
• Prepare and mail out client letters for New Business and Endorsements.
• Contact help lines for company portals where issues arise and where premium discrepancies exist.
• Daily EDI download and post automatic invoicing.

Requirements

• A willingness to learn and excited about the opportunity to build a career in general insurance. Training will be provided!
• Enrollment in an accredited College or University insurance education program would be a benefit but not a prerequisite.
• 1 to 2 years’ experience as a Commercial Lines Account Manager / CSR / TSR is preferred, but not required.
• Excellent computer skills, especially with Microsoft Office.
• Strong organizational, verbal, and written communication skills.
• Knowledge of Power Broker and Applied Rating (Compu-Quote) would be considered an asset but not a requirement.

Our unique culture encourages employees to enroll in higher education, webinars, and training for professional growth and qualify for more advanced positions in the company. Apart from a flexible work environment, we offer a strong benefits and vacation package including :

• Medical Benefits
• Vision Care
• Disability Insurance
• Extended Health Care
• Personal Days
• Company provided snacks / coffee / tea

Salary will be commensurate with experience - Extensive on-the-job training will be provided. We thank all applicants but only those being considered will be contacted.

Oracle RMS is an equal opportunity employer, we welcome applications from qualified individuals from all backgrounds. Persons who require accommodation during the recruitment process may indicate such upon applying.

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