Technical Service Representative (Seasonal)

Best Buy; North Bay; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on tech

Flexible schedules

Competitive compensation and benefits

Training programs & certifications

Inclusive, supportive team

Job summary

Best Buy Canada is hiring a Technical Service Representative to help customers at the service desk and manage delivery, installation, and maintenance in home environments. No prior experience is required; training will be provided to build expertise and customer-ready skills.

You’ll join a dynamic retail team focused on delivering an exceptional customer experience, with development opportunities and supportive leadership to help you grow in tech-related roles across Canada.

Qualifications

• Must be at least 18 years old.
• Ability to lift up to 50 lbs.
• Valid driver’s licence with a clean drivers abstract
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Responsibilities

• Create an amazing customer experience at the service desk
• Provide delivery and installation services for our customers in their homes
• Ensure vehicles and equipment are well maintained
• Cultivate an inclusive team and learning culture

Skills

Customer service

Communication

Enthusiasm to help customers

Flexibility

Teamwork

Job description

You’ll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers’ service and repair needs. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail team as a technical service representative.

What you’ll do

• Create an amazing customer experience at the service desk
• Provide delivery and installation services for our customers in their homes
• Ensure vehicles and equipment are well maintained
• Cultivate an inclusive team and learning culture

What we’re looking for

• Must be at least 18 years old
• Ability to lift up to 50 lbs
• Valid driver’s licence with a clean drivers abstract
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (senior technical service representative, services team lead).

Base pay range

Hourly pay rate: $17.60 - $20.21. Pay may vary by province. Pay listed is for the location advertised.

Location

Unit 100A - 1500 Fisher Street, North Bay, ON P1B 2H3

At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada's largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology.