Technical Sales Manager

General Dynamics Mission Systems–Canada; Calgary; On-site; CAD 110,000 - 160,000; Full time

Job summary

General Dynamics Mission Systems–Canada seeks an experienced Technical Sales lead for its International TacCIS business. You will promote and sell Tactical Communication and Information Systems internationally, translating complex tech into business value and supporting the BD team with technical credibility.

Ideal candidates have a strong background in Tactical Communications or Defence networking, with experience in B2B technical sales, negotiations, and cross-functional collaboration across

Qualifications

• Bachelor’s degree in engineering, computer science, or related technical discipline.
• Strong grasp of Defence industry technologies, in particular networking or Tactical Communications systems.
• Experience in B2B technical sales.
• Negotiation and contract management experience.
• Excellent presentation and storytelling abilities.
• High emotional intelligence; can influence multiple stakeholders.
• Willingness to travel internationally.
• Experience with AI/ML models is preferred.

Responsibilities

• Technical subject matter expert to the BD team with understanding of competitive positioning and industry trends.
• Collaborate with End Users/Customers/Partners to capture technical requirements and bridge user needs with technical implementation.
• Deliver product demonstrations and Proof of Concepts addressing end user needs.
• Support proposals and pricing models in partnership with product and pricing teams.
• Work with product management, engineering, BD, and partners to ensure feasible, correctly scoped solutions.
• Act as escalation point for technical issues post-sale and foster long-term relationships for upsell/cross-sell opportunities.
• Capture competitor activity and emerging technologies to feed insights into product and BD teams.

Skills

Technical credibility

Technical sales

Systems engineering

Solution architecture

AI/ML familiarity

Education

Bachelor’s degree in engineering or related field

Job description

We are looking for an experienced professional to lead Technical Sales for our International TacCIS business area. In this role you will be responsible for promoting and selling our Tactical Communication and Information Systems (TacCIS) products and services Internationally.

We are looking for someone with a strong technical background in Tactical Communications, military communications, networking or integrated communications systems who can understand complex customer requirements and help shape credible technical solutions. This role demands a deep grasp of the technology (software, hardware, or integrated systems), and the ability to translate technical features into business benefits. You will accompany the Business Development team with international customers and partners, providing the technical credibility behind the sales conversation.

Primary Responsibilities:

• Technical subject matter expert to the Business Development Management team with an understanding of competitive positioning, and industry trends.
• Collaborate with End Users/Customers/Partners to capture technical requirements, validating potential solutions, and bridging the gap between user needs and technical implementation. Building and maintaining a strong network and aligning with strategic vision.
• Technical Presentations, Demos, and White Papers – Design and deliver product demonstrations and Proof of Concepts that address the end user/customer needs.
• Proposal Development – Support proposals and pricing models in partnership with the product and pricing teams.
• Cross Functional Collaboration – Work closely with the product management teams, engineering teams, Business Development, Customer, and partners, to ensure solutions are feasible, correctly scoped, and delivered on promise.
• Customer Advocacy – Post sale, act as an escalation point for technical issues, ensuring a smooth hand off to execution team and fostering of long-term relationships for upsell/cross sell opportunities.
• Market Intelligence – Capture of competitor activity, emerging technologies, and customer feedback; feed insights back into the product and business development teams. Work closely with Product Line Management Lead.

What we're looking for:

The most important aspect of this role that you will bring is technical credibility. You might currently be working in Systems Engineering, Solution Architecture, Technical Sales, Solutions Engineering, Systems Integration or a customer-facing technical role within Defence. You don't necessarily need to come from a traditional sales background. What is important is that you can understand complex communications technology, engage confidently with technical and non-technical customers and recognize how technology can be shaped into a solution that meets their needs.

Ideally you will bring:

• Bachelor’s degree in engineering, computer science, or a related technical discipline or equivalent experience
• Technical Skills – Strong grasp of the Defense industry technologies in particular networking or Tactical Communications systems. Ability to conduct system architecture reviews and translate specifications into Business value.
• Experience in B2B technical sales
• Negotiation and contract management experience. Excellent presentation and storytelling abilities.
• High emotional intelligence, can influence multiple stakeholders (Engineering, BD etc.).
• Self-Starter with strong time management and ability to work in fast paced environment.
• Willingness to travel internationally. (Customer sites, Trade Shows, conferences).
• Experience working with or familiarity with AI/ML models is preferred.
• Identifies opportunities to apply AI for continuous improvement and innovation

It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.