Technical Project Manager

Avahi; Toronto; On-site; CAD 110,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Avahi Inc. is a rapidly growing startup delivering cloud solutions and professional services on AWS. We seek a Technical Project Manager to own customer communications and oversee the full project lifecycle, ensuring successful cloud deployment and customer satisfaction.

The role requires leadership across multiple concurrent projects, strong technical acumen, and excellent stakeholder engagement. You will drive delivery using Jira, coordinate onboarding, track budgets and timelines, and manage

Qualifications

• Minimum of 2 years managing AWS professional services engagements.
• AWS Cloud Practitioner certification preferred.
• Certified Scrum Master (CSM) certification preferred.
• Experience with Jira for project management.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proven ability to deliver projects on time, within budget, and to stakeholders' satisfaction.
• Familiarity with Clockify or similar time-tracking tools is a plus.

Responsibilities

• Own and manage all customer communications throughout the project lifecycle.
• Lead kickoff calls, onboarding customers, and project delivery.
• Maintain Jira-based project plans and track tasks.
• Provide regular updates to leadership, customers, and AWS sellers.
• Review and approve team timesheets for accurate billing.
• Manage resource allocation using Clockify.

Skills

AWS project management

Stakeholder communication

Team leadership

Budget & timeline management

Education

CSM certification

AWS Cloud Practitioner certification

Tools

Jira

Clockify

Job description

Job Description

About Avahi: Avahi Inc. is a rapidly growing startup and an AWS Advanced Tier Partner, specializing in providing cutting-edge cloud solutions and professional services. Our mission is to drive digital transformation and cloud adoption for our clients, leveraging AWS's extensive suite of services.

Job Overview

We are seeking a dynamic and experienced Technical Project Manager to join our team. The successful candidate will be responsible for owning customer communication and managing the entire project lifecycle, ensuring successful delivery of cloud solutions. This role requires a proactive leader with a strong technical background, excellent communication skills, and the ability to manage multiple projects simultaneously.

Key Responsibilities

• Customer Communication: Own and manage all customer communications throughout the project lifecycle, ensuring transparency and satisfaction.
• Project Kickoff and Onboarding: Schedule and facilitate internal and kickoff calls, onboard the team and customers for project delivery.
• Project Management: Create and manage the lifecycle of projects using Jira boards, ensuring all tasks are tracked and completed on time.
• Timely Updates: Provide regular project updates to leadership, customers, and AWS sellers, ensuring all stakeholders are informed.
• Timesheet Review and Approval: Review and approve delivery team timesheets to ensure accurate billing and project tracking.
• Team Allocation: Update allocation boards for teams in Clockify, ensuring efficient resource management.
• Project Ownership: Be the project owner, driving delivery for successful outcomes and customer satisfaction.
• KPI Management: Drive the three key KPIs: keeping the project within budget, ensuring timely delivery, and achieving CSAT scores of 8 and above.
• Multi-Project Management: Ability to take on and manage multiple projects simultaneously, ensuring all are delivered successfully.
• Project Retrospectives: Conduct retrospectives for projects as needed to identify areas for improvement and ensure continuous improvement.
• Scope Management: Recognize changes in project scope and facilitate the creation of change orders to manage project changes effectively.
• Budget and Timeline Tracking: Keep track of and drive project budgets and timelines, ensuring financial and temporal goals are met.
• Risk Management: Manage a risk register and develop mitigation plans to address potential project risks proactively.

Requirements

• Minimum of 2 years of experience managing AWS professional services engagements.
• AWS Cloud Practitioner certification preferred.
• Certified Scrum Master (CSM) preferred.
• Experience working with Jira for project management.
• Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams.
• Proven ability to deliver projects on time, within budget, and to the satisfaction of stakeholders.
• Familiarity with Clockify or similar time-tracking tools is a plus.

Benefits

Why Join Avahi?

• Be part of a fast-moving startup with a dynamic and collaborative culture.
• Opportunity to work with cutting-edge AWS technologies and drive meaningful cloud transformation for clients.
• Competitive salary and benefits package.
• The salary range for this role is CAD$110,000 - $135,000
• Professional growth and development opportunities.

If you are a motivated and experienced Technical Project Manager with a passion for cloud technology and customer success, we encourage you to apply and join our innovative team at Avahi Inc.