Technical Product Manager, Network Services

Bell Canada; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Bell Canada is seeking a Technical Product Manager for their Network Services team. This role involves leading strategic initiatives in wireless business operations, collaborating across departments, and enhancing customer experience through innovative solutions. Candidates should possess strong analytical skills, problem-solving abilities and a solid understanding of the telecommunications industry.

Benefits

Comprehensive compensation package

Medical, dental, vision, and mental health benefits

35% discount on Bell services

Flexibility in work hours

Qualifications

• Excellent analytical skills and strong ability to synthesize data into actionable recommendations.
• Track record of excellence in strategic insight and thought leadership.
• Extensive knowledge or interest in the telecommunications industry in Canada.

Responsibilities

• Champion the creation of projects, identify business requirements, and conduct market research.
• Perform business analysis, author business cases, and participate in strategic planning.
• Interface with partners and participate in go-to-market activities.

Skills

Analytical Skills

Problem Solving

Strategic Insight

Leadership

Job description

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Technical Product Manager, Network Services

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

The Products and Services team at Bell Mobility is a motivated and talented group that works in adynamic and changing environment that touches many aspects of the wireless business. We are proudand passionate about the services and solutions we offer and work to combine our collective abilities toensure that our ideas persuade and inspire the people around us.

We are currently looking for a passionate and results oriented individual to support strategic initiativesacross the Consumer and Enterprise base, reporting to the Senior Manager, Network Services.

We are looking for an individual who enjoys thinking about the customer experience and who cantranslate that vision to reality, working collaboratively to influence partners and stakeholders.
This new position will support a number of strategic initiatives (5G SA, 3G wind down and other networkrelated files), and will work collaboratively with Technology, IT, legal and operational teams to plan andexecute on these key priorities. The individual will collaborate with stakeholders to operationalizedownstream activities, including billing, customer support, network collaboration, revenue management,and forecasting.

Key Responsibilities

• Represent and champion the creation of projects, related features and services
• Identify business requirements and gain consensus across various teams
• Conduct market research and competitive assessments
• Perform business analysis and author business cases
• Participate in strategic annual planning process
• Interface with external partners and suppliers
• Participate in take to market activities and proof of concepts

Critical Qualifications

• Excellent analytical skills with a strong ability to synthesize data into actionable recommendations
• Track record of excellence in strategic insight / thought leadership
• Advanced problem solving and analytical skills
• Successfully manage and deliver cross functional initiatives
• Extensive knowledge / interest in telecommunications industry in Canada or comparable market;
• Creative and innovative with ability to work independently
• Technically inclined with an interest and ability to understand new mobile technology and operational processes.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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