Technical Lead – Infrastructure Operations

TEEMA; Edmonton; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading technology solutions provider in Edmonton is seeking a Technical Lead for Infrastructure Operations to manage enterprise infrastructure. The ideal candidate will lead a team of IT professionals and have extensive experience with cloud platforms, compliance, and technical leadership. This role offers opportunities to influence strategic IT planning and ensure operational excellence in a dynamic environment.

Qualifications

• Minimum of 7 years’ experience managing enterprise infrastructure.
• Demonstrated experience leading technical teams and projects.
• Hands-on experience with cloud platforms and hybrid architectures.

Responsibilities

• Lead and mentor a cross-functional team of IT professionals.
• Manage the lifecycle and performance of on-premises and cloud infrastructure.
• Ensure compliance with regulatory and organizational standards.
• Oversee design and maintenance of enterprise network infrastructure.

Skills

Cloud platforms (AWS, Azure)

Network virtualization technologies

Technical leadership

Compliance with security standards

Education

Bachelor’s degree in IT or related field

Industry certifications (e.g., CCNA, CCIE)

Tools

SolarWinds

Veeam

PRTG

Job description

Job Title : Technical Lead – Infrastructure Operations

Job ID : 82387

Location : Edmonton, Alberta

Overview

What you will be doing

Leadership & Strategy

Lead and mentor a cross-functional team of server, storage, and network professionals, including internal staff, contractors, and MSPs.

Develop and execute an integrated infrastructure roadmap aligned with business goals and emerging technologies.

Collaborate with IT leaders and business stakeholders to ensure infrastructure supports strategic priorities, operational continuity, and modernization.

Promote a positive, delivery-oriented team culture grounded in ownership, collaboration, and technical excellence.

Infrastructure Services (Server, Storage, Cloud)

Manage the lifecycle and performance of on-premises and cloud infrastructure (e.g., AWS), including compute, storage, backup, virtualization, and DR.

Ensure server and storage platforms deliver high availability, performance, and compliance with security standards.

Support hybrid work environments through modern collaboration infrastructure.

Drive adoption of automation and cloud-native technologies to enhance agility and cost-efficiency.

Network Services (LAN / WAN, Data Center, Wireless)

Oversee the design, deployment, and maintenance of enterprise network infrastructure (LAN / WAN, wireless, cloud, data center).

Ensure continuous monitoring, availability, and optimization of network performance and security, especially in high-availability airport or enterprise environments.

Implement and manage segmentation, redundancy, QoS, and failover mechanisms to maintain operational continuity.

Security & Compliance

Enforce best practices for infrastructure and network security, including NAC, IDS / IPS, VPNs, encryption, and patch management.

Conduct regular audits, vulnerability assessments, and security reviews in collaboration with cybersecurity teams.

Maintain compliance with regulatory and organizational standards (e.g., NIST, CIS, GDPR).

Managed Services & Vendor Oversight

Manage vendor and MSP relationships to ensure SLA compliance and high service quality.

Monitor vendor performance using KPIs and take corrective actions where necessary.

Evaluate and adopt innovative vendor technologies to support operational excellence and digital transformation.

Operational Excellence

Develop and enforce SOPs, infrastructure policies, and technical standards across domains.

Manage infrastructure monitoring, alerting, reporting, and capacity planning using tools such as SolarWinds, Veeam, PRTG, and others.

Provide regular reporting on infrastructure and network health, project progress, and risks to leadership.

Provide infrastructure design support for solutions delivered to business units, ensuring scalability, performance, and alignment with enterprise standards.

What you must have

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).

Industry certifications, including Microsoft, VMware, Cisco CCNA and CCIE, and Fortinet NSE (Firewall certification).

Minimum of 7 years’ experience managing enterprise server, storage, and network infrastructure in complex, regulated environments such as aviation, government, or financial services.

Demonstrated success in leading technical teams and delivering cross-functional infrastructure projects.

Hands-on experience with cloud platforms (preferably Azure and AWS), network virtualization technologies (e.g., Cisco ACI), and hybrid infrastructure architectures.

Technical Expertise

• Server & Storage
  • Virtualization: VMware vSphere, performance tuning, resource management.
  • Storage: SAN, NAS, DAS; Fibre Channel, iSCSI, NFS.
  • Backup & Recovery: Veeam, Avamar, Data Domain; DR planning.
  • Operating Systems: Windows Server, Red Hat Linux.
  • Automation: PowerShell, Ansible, Terraform.
• Networking
  • Routing & Switching: BGP, OSPF, VLANs, STP, multicast.
  • Network Security: Firewalls, VPNs, NAC, IDS / IPS, Zero Trust.
  • Wireless: WLAN controllers, Wi-Fi standards, airport mobility solutions.
  • Cloud Networking: VPCs, load balancers, VPN gateways, hybrid cloud.
  • Data Center: SDN, Cisco ACI, spine-leaf architecture.
• Unified Communications : VoIP, SIP, collaboration tools.

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com