Technical Expert, FNV Diagnostics Cloud

Ford; Southwestern Ontario; On-site; CAD 110,000 - 150,000; Full time

Job summary

Ford of Canada is seeking a software engineer to join the diagnostics cloud team. You will develop Java micro-services handling ingestion, searchability, bulk log searches, and diagnostics workflows for vehicle data at scale.

As part of the role, you will optimize performance, mentor junior engineers, and collaborate with embedded and cloud teams to deliver scalable solutions for Ford engineers.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Minimum 8+ years of software development experience (C#, Java, or similar).
• Adept background in relational databases (such as SQL Server).
• Proficient understanding of algorithmic complexity and writing high performing software.

Responsibilities

• Strategically identify and eliminate critical bottlenecks across complex system architectures, driving performance and reliability improvements.
• Lead the definition and evolution of high-level architectural designs for new projects and major enhancements.
• Drive optimization strategies for micro-service ecosystems to reduce compute resources and costs.
• Architect and develop user-facing features that improve productivity and diagnostics for Ford engineers.
• Define and implement initiatives to improve stack trace generation for crash data.
• Design and implement post-processing tasks to enhance data value (e.g., transcription, decoding).
• Foster collaboration between embedded/vehicle diagnostics and cloud teams to unify the ecosystem.
• Provide technical leadership and perform rigorous code reviews to ensure robust code.

Skills

C# / Java

SQL

Algorithmic complexity

Debugging

ELK Stack

Grafana

Education

Bachelor's degree in Computer Science

Tools

ELK Stack

Grafana

Job description

Ford of Canada's operations include a national headquarters, three vehicle assembly and engine manufacturing plants, three parts distribution centres, and three Connectivity and Innovation centres. Ford employs approximately 7,000 people in Canada, while an additional 18,000 people are employees in the more than 400 Ford and Ford-Lincoln dealerships across the country. For more information, please visit www.careers.ford.com

Successful candidate will be working with the diagnostics cloud team on development of Java micro-services. These micro-services handle several business-critical tasks such as connected vehicle diagnostics data ingestion, diagnostics data searchability (APIs & UI), bulk log searches, stack trace generation, automated Jira creation, and more. All of this is within the context of a system handling throughput in the order of 100 events/s containing metadata and log payloads of several MB.

Responsibilities

What you'll do...

The primary responsibilities for this position include but are not limited to:

• Strategically identify and proactively eliminate critical bottlenecks across complex system architectures, driving initiatives that enhance overall system performance and reliability.
• Lead the definition and evolution of high-level architectural designs for new projects and significant enhancements to existing systems, ensuring scalability, robustness, and alignment with long-term technical vision.
• Drive advanced optimization strategies for micro-service ecosystems, significantly reducing compute resource consumption and delivering substantial cost efficiencies for Ford through innovative technical solutions.
• Architect and develop impactful user-facing features that improve the productivity and diagnostic capabilities of thousands of Ford engineers.
• Define and implement initiatives for improving stack trace generation success rate for software process crash data.
• Design and implement other post processing activities such as transcription, DID decoding, or others to enhance the value of our data to Ford engineers.
• Foster collaboration and architect integrations between embedded/vehicle-side diagnostics teams and the cloud team, creating a unified diagnostic ecosystem.
• Provide technical leadership and mentorship to junior and mid-level engineers and perform rigorous, high-quality code reviews to ensure robust and maintainable code.

Qualifications

You'll have...

Education:

• Bachelor's degree in Computer Science or a related field of study.

Experience:

• Minimum 8+ years of software development experience (in C#, Java, or similar).
• Adept background in relational databases (such as SQL server).
• Proficient understanding of algorithmic complexity and a focus on writing high performing software/efficient code.
• Excellent debugging skills and the ability to solve problems independently.

Even better, you may have...

Experience:

• Experience with the ELK stack (particularly the “E” and “L” parts).
• Data analysis experience.
• Experience with Grafana or similar tools.

This posting is for an existing vacancy within our team.

We thank all candidates for their interest, but only those selected for an interview will be contacted.

Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required.

Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and/or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited, does not sponsor work permit applications.

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Job Info

• Job Identification 68485
• Job Category PD Operations and Quality
• Posting Date 08/14/2026, 04:35 PM
• Degree Level Bachelor's Degree or equivalent
• Job Schedule Full time
• Locations 176 Columbia St W, Waterloo, ON, N2L 3L3, CA (Hybrid)