Technical Engagement Specialist

ALS Limited; North Vancouver; On-site; CAD 80,000 - 110,000; Full time

Job summary

ALS Limited is seeking a Business Development Operative to drive growth in the mining industry through client relationship management and technical expertise. The ideal candidate will leverage their knowledge in mineral processing to identify new opportunities and enhance existing client relationships. You will work closely with regional teams and have the chance to participate in industry events, supporting the company’s mission to innovate and provide tailored solutions. This role offers competitive salary and comprehensive benefits, allowing for both personal and professional growth within a purpose-driven environment.

Benefits

Comprehensive benefit package

Structured wage increases

Additional vacation days for years of service

Business support for education or training

Learning & development opportunities

Qualifications

• Experience in mineral processing and metallurgy required.
• 5-10 years of applied industry experience is crucial.
• Proficiency in technical sales and proposal writing.

Responsibilities

• Identify new business opportunities and build client relationships.
• Work with regional teams to prepare financial analyses and proposals.
• Act as liaison between clients and internal teams for seamless service delivery.

Skills

Communication

Client Relationship Management

Analytical Skills

Problem Solving

Sales Skills

Education

BSc in Mining Engineering, Metallurgy, Process Engineering, or related field

Tools

Microsoft Excel

Job description

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About ALS Geoanalytics

ALS Geoanalytics is revolutionizing the mining and mineral exploration industry using data-driven science, artificial intelligence, and machine learning. We provide the industry with more accurate analyses and more efficient decision making.

About the role

This hands-on role combines technical expertise with sales and client relationship management. As a Business Development Operative, you’ll support growth by identifying new opportunities, building client relationships, and guiding the sales process—particularly in emerging markets. Your background in mineral processing and metallurgy will allow you to engage effectively with clients and understand their operational needs.

Success in this fast-paced role requires strong communication, a proactive approach, and the ability to translate insights into strategic actions. You’ll work closely with the Business Development Manager and technical teams to deliver tailored solutions that meet each site’s unique requirements.

About Mine Production Testing Services (MPTS):

ALS Mine Production Testing Services Division designs, installs, and operates custom on-site laboratories for mining operations worldwide. Our labs provide accurate, reliable analysis—from mill monitoring to grade control—regardless of location. We prioritize client satisfaction by expanding our customer base, ensuring effective communication, and aligning services with ALS’s high standards and Character of Service.

Key Responsibilities:

• Work directly with clients to scope prospective opportunities, collaborate with regional BD teams to prepare detailed financial analyses and proposals for submission to clients. Work with clients to close sales;
• Work directly with existing clients to expand the scope of current service offering (both through existing value chain and through other ALS services);
• Collaborate with regional BD teams to identify new, opportunistic leads to support the global sales pipeline;
• Act as a liaison between clients and internal teams to ensure seamless communication, timely delivery of services, and prompt resolution of any issues or concerns;
• Communicate with clients to understand their site-specific needs, and then collaborate with cross-functional teams to develop new products and services.
• Establish and maintain strong relationships with key decision-makers within existing and potential client organizations;
• Participate in industry events, conferences, and networking activities to build brand awareness and generate leads;
• Provide input and insights to support marketing and promotional initiatives targeted at increasing brand visibility and market share;
• Encourage customer feedback to identify growth business opportunities;
• Assist in implementing Customer Relationship Management (CRM) system to support global MPTS teams.

About you:

• Strong understanding of mineral processing and metallurgical processes;
• Familiarity with mine site operations, including lab workflows, sampling procedures, and safety protocols;
• Knowledge of chemical analysis techniques, reagent handling, and equipment used in on-site labs;
• Understanding of proposal writing, cost estimation, and technical sales in the mining industry;
• Excellent communication and interpersonal skills to build relationships with clients and technical teams;
• Strong analytical and problem-solving skills to identify client needs and propose tailored solutions;
• Ability to translate complex technical concepts into clear, actionable insights for clients;
• Proficiency in Microsoft Excel and other tools for managing data, budgeting, and forecasting;
• Project management skills to support timelines, deliverables, and client expectations;
• Demonstrated professionalism and flexibility in working independently and with teams without a direct line of accountability;
• Excellent organizational skills and the ability to prioritize effectively;
• Excellent verbal and written English communication skills.
• Proven ability to thrive in remote mining environments and adapt to field conditions;
• Ability to manage multiple priorities, balancing client engagement with technical support;
• Self-motivation and a proactive mindset to identify and pursue business opportunities.

Required Qualifications:

• BSc in Mining Engineering, Metallurgy, Process Engineering, or related field;
• Applied industry experience (5-10years);
• Valid Class 5 driver's license and clean driving history.

Physical Demands:

• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
• Ability to stand for up to a full shift;
• Be available to work outside normal business hours when required;
• Ability to use and view a computer screen for up to 8 hours per day;
• Ability to communicate via telephone and e-mail without assistance;
• Frequent domestic and international travel will be required (up to 40 %), occasionally on short notice.

Working at ALS

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our benefits include:

• An estimated annual salary ranging from $80,000 – $110,000 at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
• Structured wage increases.
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs).
• Additional vacation days for years of service.
• Business support for education or training after 9 months with the company.
• Learning & development opportunities (unlimited access to e-learnings and more).

Please note: benefits vary based on employee status.

Everyone matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations Metis and Inuit persons, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.