Technical Documentation Specialist

Lumenpulse; Longueuil; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Long-term disability

EAP

Flexible hours

Pension plan

Mentoring and training

Job summary

Lumenpulse in Longueuil, QC, is seeking a Technical Documentation Specialist to create and maintain multilingual technical documents, specs, installation instructions, and CAD files. You will gather requirements from product managers, designers and engineers.

You will collaborate across teams, ensure compliance with brand guidelines, and support sales with training materials and sample kits. Fluency in French and English is required; experience with SolidWorks and AutoCAD is a plus.

Qualifications

• DEC in Industrial Design or design related field.
• One to two years' experience in a manufacturing environment is an asset.

Responsibilities

• Produce and maintain multilingual specification sheets via a data management system.
• Produce and maintain multilingual installation instructions intended for clients.
• Produce and maintain various multilingual reference documents.
• Produce and maintain 2D and 3D CAD files.
• Liaise with subject matter experts to collate information required.
• Apply the company's style and brand guidelines.
• Check for and correct errors identified during drafting.
• Assist in the development of sample kits for sales team.
• Assist in the maintenance of the company's photometric file library.
• Assist in the production and review of marketing material.
• Respond to technical questions from internal staff.
• Update and maintain data management system.
• Other related tasks.

Skills

Autonomy

Time management

Organizational skills

Interpersonal skills

Creativity

Customer service

Attention to detail

Bilingual (French & English)

Flexibility

Open-minded

Education

DEC in Industrial Design or design related field

Tools

SolidWorks

AutoCAD

Adobe Illustrator

InDesign

Acrobat

Microsoft Office

Autodesk Revit

3DS Max

Job description

The common thread running through every one of our departments is people like you. People from every background imaginable bringing their own light, their own individuality and passion to shine alongside the brilliance of their colleagues.

At Lumenpulse, your light will be recognised. Lumenpulse is not only a leading manufacturer of LED lighting solutions for commercial, institutional, and architectural applications; it is an employer offering growth, stability, acceptance, and highly competitive benefits.

Founded in 2006, Lumenpulse quickly became an industry leader spearheading innovations, proprietary technologies, and world-class designs. But Lumenpulse is equally as famous for its people. Lumenpulse has more than 500 employees worldwide, with Corporate Headquarters in Longueuil, Canada, a US Sales Office in Boston, United States, and offices in Chicago, United States, Vancouver, Canada, and Florence, Italy. We are fortunate to have some of the most renowned experts in their fields under our banner, and we want you to be part of our team.

Spotlight on Your New Challenge

User-friendly and accurate technical documentation is a key success factor for our business. As a Technical Documentation Specialist, you will be responsible for the development of detailed technical documents. Working within a team of product specialists, the Technical Documentation Specialist gathers requirements from product managers, designers and engineers in order to create and maintain essential technical documents such as specification sheets, installation instructions, user manuals, 2D and 3D CAD files and photometric files. Additionally, the candidate may be required to develop sales tools such as training materials and sample kits. The candidate should be comfortable with all phases of documentation from fact finding and drafting to proofreading and publishing.

Your Responsibilities

• Produce and maintain multilingual specification sheets via a data management system;
• Produce and maintain multilingual installation instructions intended for clients;
• Produce and maintain various multilingual reference documents;
• Produce and maintain 2D and 3D CAD files;
• Liaise with subject matter experts to collate information required;
• Apply the company's style and brand guidelines;
• Check for and correct errors identified during drafting;
• Assist in the development of sample kits for sales team;
• Assist in the maintenance of the company's photometric file library;
• Assist in the production and review of marketing material;
• Respond to technical questions from internal staff;
• Update and maintain data management system;
• Other related tasks.

Education & Experience Required

• College diploma (DEC) in Industrial Design or design related field.
• One to two years' experience in a manufacturing environment is an asset.

Qualifications & Skills Required

• Demonstrate autonomy and flexibility - frequent changes in priorities;
• Strong sense of organisation and interpersonal skills;
• Ability to handle multiple tasks at once;
• Be open-minded and creative;
• Enjoy new challenges;
• Possess practical experience in working with multiple softwares - SolidWorks, Adobe Illustrator, InDesign and Acrobat, AutoCAD and Microsoft Office suite (Autodesk Revit and 3DS Max are a plus);
• Excellent attention to detail;
• General knowledge of LED lighting is a plus;
• Excellent spoken and written French and English; Thoroughly bilingual (spoken and written French and English). The position holder will be required to interact daily with international colleagues, clients, and partners who do not speak French;
• Customer service excellence is part of your priorities and values.

See Yourself in a New Light!

There's never been a better time to join the Lumenpulse Group! As a growing leader in the LED lighting industry, we're looking for dynamic, ambitious individuals, who are not afraid to think outside the box or contribute to a fast-paced, collaborative environment. The Lumenpulse Group offers competitive compensation and benefits packages, with full health, dental, vision and long-term disability insurance, EAP, flexible hours and pension plan contributions. Mentoring and on-the-job training is also offered for successful applicants.

• full health
• dental
• vision
• long-term disability insurance
• EAP
• flexible hours
• pension plan contributions
• Mentoring and on-the-job training is also offered for successful applicants.

Location

Longueuil