Technical Delivery Manager

Vincere; Toronto; On-site; CAD 120,000 - 170,000; Full time

Job summary

marcusdonald.vincere.io partners with a leading North American financial institution to hire a Technical Delivery Manager for Fixed Income technology delivery. You will lead a small, high‑performing team focused on production stability and timely delivery of critical initiatives.

The role requires deep Fixed Income domain knowledge, hands‑on delivery experience, and strong communication across trading desks, operations, and leadership.

Qualifications

• 10+ years in Fixed Income technology delivery or operations.
• Deep knowledge of Fixed Income products and trade lifecycle processes.
• Hands-on with Broadridge Impact / ICI platform.
• Proven experience leading small teams (2–3 people).

Responsibilities

• Lead end-to-end delivery of Fixed Income technology initiatives aligned with business priorities.
• Manage a 2–3 person delivery team with coaching and performance management.
• Oversee production stability and incident management.
• Serve as primary contact for stakeholders across business and technology.
• Build strong relationships with trading desks, operations, and senior leadership.
• Oversee vendor relationships, including Broadridge performance and service delivery.
• Drive planning, execution, and reporting across multiple initiatives.
• Identify, track, and mitigate delivery risks, dependencies, and issues.
• Ensure adherence to governance, regulatory requirements, and enterprise standards.
• Promote continuous improvement in delivery practices.

Skills

Fixed Income

Delivery Leadership

Team Management

Vendor Management

Production Support

Stakeholder Communication

Agile/Waterfall/Hybrid

Job description

Role Overview

A leading North American financial institution is seeking a Technical Delivery Manager to lead Fixed Income technology delivery. This role combines strong domain expertise, delivery leadership, and team management, with a focus on ensuring stable, high-quality production environments and successful vendor partnerships.

The successful candidate will bring deep Fixed Income knowledge, hands‑on delivery experience, and strong communication skills to lead a small, high‑performing team and manage key third‑party platforms.

Key Responsibilities

• Lead end‑to‑end delivery of Fixed Income technology initiatives, ensuring alignment with business priorities
• Manage a team of 2–3 delivery professionals, providing leadership, coaching, and performance management
• Oversee production stability and ensure effective incident management and resolution
• Act as the primary point of contact for stakeholders, ensuring clear and consistent communication across business and technology teams
• Build and maintain strong relationships with internal stakeholders including trading desks, operations, and senior leadership
• Manage and oversee vendor relationships, including performance, issue resolution, and service delivery (particularly Broadridge)
• Drive planning, execution, and reporting across multiple initiatives and workstreams
• Identify, track, and mitigate delivery risks, dependencies, and issues
• Ensure adherence to governance, regulatory requirements, and enterprise standards
• Promote continuous improvement in delivery practices and operational processes

Required Skills & Experience

• Minimum 10 years’ experience in Fixed Income technology delivery or operations
• Strong knowledge of Fixed Income products and trade lifecycle processes
• Hands‑on experience with Broadridge Impact / ICI platform
• Proven experience managing small teams (2–3 people) with direct people leadership responsibilities
• Strong production support knowledge, including incident management and system stability
• Demonstrated experience managing third‑party vendors and service providers
• Excellent communication skills, with the ability to engage effectively across technical and business stakeholders
• Strong delivery background across Agile, Waterfall, or hybrid methodologies

Preferred Qualifications

• Experience within large capital markets organisations
• Familiarity with front‑to‑back Fixed Income processing
• Understanding of regulatory and risk frameworks in financial services
• Relevant certifications (e.g., PMP, Agile, SAFe)

Personal Attributes

• Strong communicator with the ability to influence at multiple levels
• Hands‑on leader who is comfortable operating close to the technology and production environment
• Results‑driven and accountable
• Strong problem‑solving and decision‑making skills
• Collaborative and adaptable in a complex, fast‑paced setting

Why Join

• Lead critical Fixed Income delivery and production initiatives
• Manage a focused, high‑impact team with ownership responsibility
• Work closely with key vendors and business stakeholders
• Contribute to strategic platforms within a leading financial institution
• Competitive compensation and benefits