Technical Counter Sales Representative 1

Wainbee Limited; Saint-Georges; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Employer-paid benefits

Pension plan with employer contrib

Job summary

Wainbee Limited in Saint-Georges, QC, is hiring a Technical Counter Sales Representative to support customers in-store and via phone. The role covers sales, hydraulics knowledge, and warehouse duties with a 37.5-hour work week from 8:30 am to 4:30 pm.

You will greet customers, assist with product requirements, build hose assemblies, and manage orders and transfers, while maintaining stock and safety in the store. Training and vendor support are provided.

Qualifications

• Mechanical and technical education and/or proven experience in hydraulics.
• Knowledge of Microsoft Office products (Excel, Word, PowerPoint).
• Superior telephone manners and strong interpersonal skills.
• Strong written and verbal communication across levels of the organization.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Physical Demands: Moderate physical activity and lift up to 40 lbs.

Responsibilities

• Greet walk-in customers to the store in a professional and welcoming manner.
• Assist customers with their product requirements.
• Build hydraulic and pneumatic hose assemblies using provided tools and training.
• Pick, pack and ship orders and transfers.
• Maintain store stock levels and product displays.
• Keep store neat, inviting and safe.
• Participate in development training provided by the company and vendors.
• Provide complete accurate information to Purchasing, Credit and technical services.
• Perform other duties as assigned.
• Follow safe warehouse access guidelines and operate machinery.
• Receive, process and report discrepancies in incoming orders and transfers.
• Monitor transfers in transit and report misalignments.
• Pack goods to arrive intact at customer or supplier premises.
• Data entry and inventory records in the inventory management system.
• Maintain inventory levels and supplies.
• Organize and maintain the warehouse, including shelving, labeling, and cleaning.
• Participate in periodic inventory audits and cycle counts.

Skills

Hydraulics knowledge

Microsoft Office

Customer service

Communication

Teamwork

Problem-solving

Education

Mechanical and technical education

Tools

Microsoft Office Suite (Excel/Word/PowerPoint)

Job description

Technical Counter Sales Representative 1

Technical Saint-Georges, QC, CA

8 days ago Requisition ID: 1118

Join Wainbee!

Wainbee is 100% employee-owned! This is reflected in the values we place on our employees and the way we support them.

As a Customer Experience Support person at Wainbee, you can look forward to employer-paid benefits and a pension plan that includes an employer contribution.

Position: Customer Experience Support

Location: Saint - Georges

Schedule: 8:30 am - 4:30 pm / 37.5 hours per week

Responsibilities:

Store Operation & Customer Service

• Greet walk-in customers to the store in a professional and welcoming manner.
• Assist customers with their product requirements.
• Build hydraulic and pneumatic hose assemblies utilizing the provided tools, equipment, and training.
• Pick, pack and ship orders and transfers.
• Maintain store stock levels and product displays.
• Maintain a neat, inviting, and safe store.
• Actively participate in development training provided by the company and vendors.
• Provide complete accurate information to other supporting departments such as
• Purchasing, Credit and technical services.
• Perform other duties as assigned.

Warehouse

• Follow guidelines safe warehouse access and operation of machinery.
• Receive, process and report if any discrepancy in incoming orders (POs, Transfers) ensuring accuracy and completeness.
• Monitor transfers in transit and report if any misalignment occurs.
• Pack goods so that they arrive intact at the customer's or supplier's premises.
• Perform data entry and maintain accurate records in the inventory management system.
• Monitor and maintain inventory levels, ensuring adequate levels of supplies are always available.
• Assist with the organization and maintenance of the warehouse, including shelving, labeling, and cleaning.
• Participate in periodic inventory audits and cycle counts.

To be considered for this position, candidates must meet the following requirements:

• Mechanical and technical education and/or proven experience in hydraulics and or
• Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
• Superior telephone manners and strong interpersonal skills.
• Strong written and verbal skills to communicate with all levels of the organization.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Physical Demands:
  • Moderate physical Activity
  • Able to lift up to 40 lbs