Technical Coordinator

EnviroCentre (Ottawa); Ottawa; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Communauto membership

Training and professional development

Flexible hours

35-hour work week

Job summary

EnviroCentre, an Ottawa-based environmental not-for-profit, is seeking a Technical Coordinator to liaise with Registered Energy Advisors and installation contractors, perform quality checks on energy audits, and create work plans. You will support the Technical Manager with tracking progress and reporting while applying best practices in residential retrofit work and sustainability.

The role requires a strong understanding of building science, the ability to troubleshoot site challenges, and the

Qualifications

• Post-secondary education in green building, retrofits, construction, or equivalent.
• 5+ years of professional experience in residential building construction or retrofit work.
• Exceptional interpersonal and communication skills.
• Ability to manage deadlines and effectively problem solve.
• Computer proficiency with MS Office (Word, Outlook, Excel, and PowerPoint).
• Sound understanding of residential energy modeling and building science.
• Bilingualism (English/French) is a strong asset.
• A valid driver’s license is required.
• Experience with Hot2000 an asset.
• A general understanding of sustainability and environmental issues.
• Ability to lead and maintain an environment that embraces innovation.
• Analytical ability to solve problems with practical solutions.
• Ability to work independently and be self-directed.
• Strong verbal, written and interpersonal communication skills as well as the ability to work within a team.
• Ability to focus on client service and excellence.

Responsibilities

• Liaising with Registered Energy Advisors and installation contractors to ensure work is completed in accordance with program requirements, standards, and timelines.
• Troubleshooting site challenges and workplan discrepancies with advisors and contractors.
• Provide information and reporting to the Director of Energy Affordability Programs and Technical Manager.
• Track, report, and resolve invoice discrepancies between insulation contractors.
• Collaborate with File Modellers to update workplans as required.
• Implement EnviroCentre policies, procedures and safety practices.
• Identify program needs and stay updated on technical advances in building science.
• Support tracking of program performance objectives and reporting requirements.
• Maintain relationships with advisors, contractors, clients and stakeholders.
• Participate in or manage internal EnviroCentre committees and activities.

Skills

Interpersonal communication

Time management

Problem solving

MS Office

Building science

Bilingual English/French

Driver's license

Residential energy modeling

Team collaboration

Education

Post-secondary education in green building/retrofits/construction

Tools

Hot2000

MS Office

Job description

Ottawa,mustresidein the National Capital Region (Ottawa area)for some in-person work and meetings

EnviroCentre is an Ottawa-based environmental not-for-profit that supports residents, enterprises, and communities to find practical ways to reduce their environmental impact in ways that benefit our communities. Our four key impact areas are Home Energy Efficiency, Sustainable Transportation, Waste and Circular Economy, and Green Infrastructure. We have been working for over twenty-five years to promote practical climate action and awareness in our local communities and Eastern Ontario, and we are one of the leading agencies in environmental action.

At EnviroCentre, we have a dynamic, growing, and engaged team of over 80 staff. We are a fully remote office and will provide the technology and tools to work effectively and collaboratively right from home. We offer competitive employment packages that include health benefits, Communauto membership, and opportunities for training and professional development. We approach our work with a collaborative mindset, and our growing team values everyone’s contributions and ideas. We provide excellent working conditions with flexible hours.

Job Summary

The Technical Coordinator liaises with Registered Energy Advisors and installation contractors, performs quality checks on energy audits, troubleshoots site challenges and work plan discrepancies, and creates work plans for contractors. The Technical Coordinator should have a strong understanding of residential construction, retrofit work, retrofit industry standards and best practices, as well as a general understanding of environmental sustainability to support the Technical Manager in tracking and reporting work in progress.

Key Responsibilities

• Liaising with Registered Energy Advisors and installation contractors to ensure work is being completed in accordance with approved program requirements, standards, and timelines.
• Working with Registered Energy Advisors and installation contractors to troubleshoot site challenges and workplan discrepancies.
• Providing the Director of Energy Affordability Programs and the Technical Manager with all relevant information, including reporting and tracking, as required.
• Tracking, reporting, and resolving invoice discrepancies between insulation contractors.
• Working in collaboration with the File Modellers to update workplans as required.
• Implementing EnviroCentre’s policies, procedures and protocols to prevent and reduce workplace risks and injuries. This includes regular verifications, knowledge of industry standards and safety practices.
• Helping to identify program needs.
• Staying up to date on technical advances in building science and retrofit best practices. Supporting the tracking of program performance objectives/metrics and associated reporting requirements.
• Maintaining effective working relationships with advisors, contractors, clients and other stakeholders.
• Participating in or managing internal EnviroCentre committees and activities that support broader organizational objectives.
• Working in accordance with applicable health and safety legislation, policies and procedures.
• Performing other duties as necessary.

Note: We do not use artificial intelligence (AI) tools to support the screening and evaluation of applications for this position.

Skills and Experience

• Post-secondary education in green building, retrofits, construction, or equivalent.
• 5+ years of professional experience in residential building construction or retrofit work.
• Exceptional interpersonal and communication skills.
• Ability to manage deadlines and effectively problem solve.
• Computer proficiency with MS Office (Word, Outlook, Excel, and PowerPoint).
• Sound understanding of residential energy modeling and building science.
• Bilingualism (English/French) is a strong asset.
• A valid driver’s license is required.
• Experience with Hot2000 an asset.
• A general understanding of sustainability and environmental issues.
• Ability to lead and maintain an environment that embraces innovation.
• Analytical ability to solve problems with practical solutions.
• Ability to work independently and be self-directed.
• Strong verbal, written and interpersonal communication skills as well as the ability to work within a team.
• Ability to focus on client service and excellence.

Working Conditions

• EnviroCentre will provide the necessary technology and IT support

In addition to competitive pay, we offer:

• 35-hour work week and the ability to work flexible hours
• A workplace that supports work-life flexibility and a positive team culture
• Starting 3 weeks paid vacation per year, plus paid office closure between Christmas and New Year and summer half-day Fridays
• Retirement Savings Plans (RRSP) with company contribution equivalent to up to 5% of your base salary per year
• Health, dental, and wellness coverage for you and your dependents
• Paid sick days, and additional time off for personal and care responsibilities
• A caring, compassionate, and supportive work environment that recognizes that work is one of the many responsibilities we have to prioritize in our lives.

EnviroCentre is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or municipal laws. EnviroCentre is committed to a workplace where everyone can participate safely, freely and confidently. We encourage applications from individuals who identify as BIPOC (Black, Indigenous, Peoples of Colour) and/or members of equity-deserving groups.

EnviroCentrerecognizes a diversity of backgrounds and experiences. If you do not have the formal experience described but can meet the requirements of the role and are willing to learn, we encourage you to apply and make your case in your cover letter. We are interested in a diverse team, and we are willing to train the right person.

EnviroCentre is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, please advise us in a timely fashion of any accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.