Retrofit Coordinator

EnviroCentre (Ottawa); Ottawa; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

35-hour work week

Flexible hours

Health, dental, wellness coverage

RRSP with company contribution up to 5

3 weeks paid vacation

Office closure between Christmas and N

Paid sick days

Job summary

EnviroCentre in Ottawa is seeking an Energy Programs Retrofit Coordinator who liaises with Registered Energy Advisors and contractors to ensure work meets program requirements and timelines. You will support on-site visits, track progress, and help with reporting and quality control.

The role requires 5+ years in residential building construction or retrofit, post-secondary education in green building, strong communication and problem-solving skills.

Qualifications

• 5+ years of professional experience in residential building construction or retrofit work.
• Post-secondary education in green building, retrofits, construction, or equivalent.
• Exceptional interpersonal and communication skills.
• Ability to manage deadlines and effectively problem solve.
• Computer proficiency with MS Office (Word, Outlook, Excel, and Power Point).
• Sound understanding of residential energy modeling and building science.
• Bilingual English/French is a strong asset.
• A Valid Driver’s License is required.
• Experience with Hot2000 is an asset.

Responsibilities

• Liaising with Registered Energy Advisors, installation contractors and in the field to ensure work is being completed in accordance with approved program requirements, standards, and timelines.
• Troubleshooting site challenges and workplan discrepancies with advisors and contractors.
• Providing required information and reporting to the Director of Energy Affordability Programs, Technical Manager, and Retrofit Accelerator Lead.
• Tracking, reporting, and resolving invoice discrepancies between insulation contractors and creating workplans.
• Updating workplans with the File Modeller as required.
• Implementing EnviroCentre's policies, procedures and safety practices.
• Staying up to date on technical advances in building science and retrofit best practices.
• Supporting the tracking of program performance metrics and reporting requirements.
• Maintaining relationships with advisors, contractors, clients and stakeholders.
• Participating in internal EnviroCentre committees and activities.

Skills

Interpersonal skills

Communication skills

Deadline management

Problem solving

MS Office

Residential building science

Bilingual English/French

Valid Driver’s License

Project coordination

Analytical thinking

Education

Post-secondary education in green building/retrofits/construction

Tools

Hot2000

MS Office

Job description

Ottawa, must reside in the National Capital Region (Ottawa area) for some in-person work and meetings

EnviroCentre is an Ottawa-based environmental not-for-profit that supports residents, enterprises, and communities to find practical ways to reduce their environmental impact in ways that benefit our communities. Our four key impact areas are Home Energy Efficiency, Sustainable Transportation, Waste and Circular Economy, and Green Infrastructure. We have been working for over twenty-five years to promote practical climate action and awareness in our local communities and Eastern Ontario, and we are one of the leading agencies in environmental action.

At EnviroCentre, we have a dynamic, growing, and engaged team of over 80 staff. We are a fully remote office and will provide the technology and tools to work effectively and collaboratively right from home. We offer competitive employment packages that include health benefits, Communauto membership, and opportunities for training and professional development. We approach our work with a collaborative mindset, and our growing team values everyone’s contributions and ideas. We provide excellent working conditions with flexible hours.

Job Summary

The Energy Programs Retrofit Coordinator liaises with Registered Energy Advisors and various contractors for work in progress. This includes meeting with advisors and contractors on site as part of EnviroCentre’s quality control process, troubleshooting individual site challenges, and regular correspondence. The Retrofit Coordinator should have a strong understanding of residential construction, retrofit work, retrofit industry standards and best practices, and ageneral understanding of environmental sustainability to support the Technical Manager and Retrofit Accelerator Lead in tracking and reporting work in progress.

Key Responsibilities

• Liaising with Registered Energy Advisors, installation contractors and in the field to ensure work is being completed in accordance with approved program requirements, standards, and timelines
• Working with Registered Energy Advisors and installation contractors to troubleshoot site challenges and workplan discrepancies.
• Providing Director of Energy Affordability Programs, Technical Manager, and Retrofit Accelerator Lead with all relevant information, including reporting and tracking, as required
• Tracking, reporting, and resolving any invoice discrepancies between Insulation Contractors and creating workplans
• Working in collaboration with the File Modeller to update workplans as required
• Implementing EnviroCentre’s policies, procedures and protocols to prevent and reduce workplace risks and injuries. This includes regular verifications, knowledge of industry standards and safety practices
• Helping to identify program needs
• Staying up to date on technical advances in building science and retrofit best practices
• Supporting the tracking of program performance objectives/metrics and associated reporting requirements
• Maintaining effective working relationships with advisors, contractors, clients and other stakeholders
• Participate in or manage internal EnviroCentre committees and activities which support broader organizational objectives
• Work in accordance with applicable health and safety legislation, policies and procedures
• Perform other duties as necessary.

Note: We do not use artificial intelligence (AI) tools to support the screening and evaluation of applications for this position.

Skills and Experience

• Post-secondary education in green building, retrofits, construction, or equivalent
• 5+ years of professional experience in residential building construction or retrofit work
• Exceptional interpersonal and communication skills
• Ability to manage deadlines and effectively problem solve
• Computer proficiency with MS Office (Word, Outlook, Excel, and Power Point)
• Sound understanding of residential energy modeling and building science
• Bilingualism (English/French) is a strong asset
• A Valid Driver’s License is required
• Experience with Hot2000 an asset
• A general understanding of sustainability and environmental issues
• Ability to lead and maintain an environment that embraces innovation
• Analytical ability to solve problems with practical solutions
• Ability to work independently and be self-directed
• Strong verbal, written and interpersonal communication skills as well as the ability to work within a team
• Ability to focus on client service and excellence.

Working Conditions

• EnviroCentre will provide the necessary technology and IT support.

In addition to competitive pay, we offer:

• 35-hour work week and the ability to work flexible hours.
• A workplace that supports work-life flexibility and a positive team culture.
• Starting 3 weeks paid vacation per year, plus paid office closure between Christmas and New Year and summer half-day Fridays.
• Retirement Savings Plans (RRSP) with company contribution equivalent to up to 5% of your base salary per year.
• Health, dental, and wellness coverage for you and your dependents.
• Paid sick days, and additional time off for personal and care responsibilities.
• A caring, compassionate, and supportive work environment that recognizes that work is one of the many responsibilities we have to prioritize in our lives.

EnviroCentre is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or municipal laws. EnviroCentre is committed to a workplace where everyone can participate safely, freely and confidently.

EnviroCentre recognizes a diversity of backgrounds and experiences. If you do not have the formal experience described but can meet the requirements of the role and are willing to learn, we encourage you to apply and make your case in your cover letter. We are interested in a diverse team, and we are willing to train the right person.

EnviroCentre is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, please advise us in a timely fashion of any accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Application Deadline: September 13, 2026

Anticipated start date: September/October 2026