Technical Change Risk Manager

Fidelity Canada

Mississauga

Hybrid

CAD 139,000 - 164,000

Full time

5 days ago

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Benefits offered by this job

Flexible working arrangements - 100% 1

Competitive total compensation

Comprehensive health benefits

Parental leave top-up

Up to $650 for home office equipment

Volunteer days

Diversity and inclusion programs

Professional development opportunities

Job summary

Fidelity Canada is seeking an experienced Technical Change Risk Manager to provide independent risk oversight of complex technology changes, reviews of designs, code changes, and deployment plans. You will challenge risk decisions, elevate issues, and collaborate with developers, QA, vendors, and project teams to ensure release readiness and robust risk controls.

The role emphasizes thorough documentation, risk assessment, and continuous improvement of change risk practices within a dynamic

Qualifications

Completion of a university degree or equivalent work experience.
At least 5 years of experience reviewing code, design documents, requirements, test results, and deployment artifacts to identify control weaknesses and risk exposures.
Experience with technology change management, software delivery lifecycle practices, release readiness, and production controls.

Responsibilities

Review complex, high-risk technology changes to ensure risks are identified and remediated or accepted.
Assess change risk and complexity to determine required technical review and controls.
Review requirements, designs, tests, release docs, and deployment artifacts for completeness and traceability.
Identify weaknesses in artifacts, data flows, and code, including logic errors and data quality issues.
Escalate material issues and provide independent challenge to stakeholders when readiness is not met.
Assess test strategies and evidence to ensure validation across scenarios (positive, negative, boundary, integration, regression, operational).
Promote continuous improvement by identifying recurring issues and improvements to risk practices and controls.

Skills

Secure SDLC principles

Read and assess code/ designs

Risk assessment & control

Stakeholder engagement

Clear written/verbal communication

Analytical & project management

Multitasking under deadlines

Knowledge of risk frameworks

Education

University degree or equivalent

Job description

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are:

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally

How You’ll Make an Impact:

Reporting to the Director, Risk Management, the Technical Change Risk Manager provides independent risk oversight, technical review, and challenge of complex technology changes, projects, and application releases. The role supports the Change and Project Risk Management program by assessing whether critical technology changes are appropriately designed, coded, tested, documented, approved, and ready for implementation.

The role reviews business requirements, technical designs, code changes, test evidence, release documentation, deployment plans, rollback strategies, and post-implementation results to identify control gaps, implementation risks, and release-readiness concerns. The position works with developers, QA teams, vendors, project teams, release managers, and risk owners to challenge risk decisions, elevate issues appropriately.

Responsibilities:

Change Risk Monitoring, Technical Review, and Release Readiness

Review complex, critical, or high-risk technology changes to ensure risks are identified, assessed, documented, challenged, remediated, or formally accepted.

Assess change risk and complexity to determine the appropriate level of technical review, challenge, and control activities required prior to release.

Review business requirements, technical designs, test cases, QA and UAT results, release documentation, and implementation artifacts to confirm completeness, traceability, and alignment with intended business outcomes.

Assess technical artifacts, data flows, dependencies, and application code where necessary to identify potential weaknesses, including logic errors, hardcoded values, inadequate validation, weak exception handling, data quality issues, and performance concerns.

Evaluate identified risks with risk owners and assess whether response plans, remediation actions, compensating controls, or risk acceptances are appropriate, robust, and properly documented. Escalate material issues as required.

Provide independent challenge to developers, QA teams, vendors, and project stakeholders where implementation, testing, or release readiness does not meet expectations.

Assess test strategies, coverage, and evidence to ensure adequate validation of positive, negative, boundary, integration, regression, and operational scenarios.

Identify gaps in documentation, design, implementation, testing, and release readiness, including unresolved defects, insufficient evidence, or incomplete risk mitigation.

Review deployment plans, implementation sequencing, rollback strategies, and post-release validation to assess operational readiness.

Participate in post-implementation reviews, lessons learned, incident reviews, and continuous improvement discussions to identify recurring root causes of change-related issues.

Promote continuous improvement by identifying recurring issues and recommending enhancements to change risk practices and controls.

Consistently advocate for strong risk management principles and build trusted relationships with stakeholders.

Program Monitoring, Oversight, and Reporting

Maintain Risk Management programs on a day-to-day basis to identify, monitor, assess, and report on risk. Programs include, but are not limited to, Change and Project Risk Management and ad hoc risk assessments.

Ensure program policies, guidelines, standards, and internal procedures are kept current, relevant, and consistently applied.

Escalate issues identified through real-time monitoring or formal reviews to the appropriate Risk Management leader.

Maintain current program reporting and distribute it to key stakeholders.

Identify areas for improvement, recommend remediation actions, and build consensus on solutions.

Independently challenge the status quo in a respectful and constructive manner.

Training and Risk Culture

Promote a strong risk culture by clearly communicating risk management policies, programs, expectations, and business roles and responsibilities across the organization.

Develop, maintain, and deliver effective training and awareness materials on risk management programs and policies through appropriate formats, including online and in-person sessions.

Equip employees and business teams to understand relevant policies, identify and assess material risks, and elevate issues appropriately.

The Expertise You Bring:

Knowledge of secure SDLC principles, common application security risks, software delivery controls, and risk or control frameworks relevant to application engineering.

Ability to read and assess application code, technical design documents, test evidence, and release artifacts to identify implementation risk and control weaknesses.

Strong risk, process, and control assessment skills, including the ability to identify gaps, challenge assumptions, and recommend practical remediation actions.

Ability to engage effectively with senior management, operational teams, developers, QA teams, vendors, and project stakeholders.

Strong relationship-building, influencing, and negotiation skills across diverse stakeholders and lines of defense.

Excellent written and verbal communication skills, including the ability to explain technical and risk issues clearly to non-technical audiences.

Excellent analytical, organizational, and project management skills.

Ability to manage multiple priorities, adapt to changing circumstances, and work effectively under competing deadlines.

Strong attention to detail and ability to respectfully challenge the status quo.

Knowledge of secure SDLC principles, common application security risks, software delivery controls, and risk or control frameworks relevant to application engineering.

What We Are Looking For:

Completion of a university degree or equivalent work experience.

At least 5 years of experience reviewing code, technical design documents, requirements, test cases, QA results, UAT evidence, release packages, or production implementation evidence to identify potential control weaknesses and risk exposures.

At least 5 years of experience understanding of technology change management, software delivery lifecycle practices, release readiness, and production implementation controls.

At least 5 years of experience of ability to assess whether technology changes are appropriately designed, tested, documented, approved, and supported by adequate risk mitigation.

Nice to Have:

Knowledge of financial services products, processes, controls, and regulatory expectations.

Familiarity with risk and control frameworks such as ITIL, COBIT, ISO 27001, NIST, SOX ITGC, secure SDLC, or operational resilience frameworks.

Experience with AI, machine learning, Agile delivery, cloud environments, or DevOps / CI/CD practices.

Relevant certifications such as CISA, CRISC, CISSP, CSSLP, ITIL, cloud certifications, or similar credentials.

Some of the ways we’ll help you feel valued and supported as part of our team:

Flexible working arrangements - 100% remote, hybrid, and in office options

Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you

Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy

Parental leave top-up to 100% of your salary for a period of 25 weeks

Up to $650 for home office equipment

Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice

Diversity and inclusion programs, including an active network of Employee Resource Groups

Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada's Top 100 employers for the last five years.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today-and your financial well-being tomorrow.

For this role, your total rewards include:

Base Salary and discretionary Performance Bonus : Total annual cash compensation (base salary plus target bonus) ranges from $139,000 to $164,000 based on experience and qualifications

RRSP Contribution : After 6 months of employment, we invest in your future with an RRSP contribution-no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization-an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards