Sr. Manager, Software Development (SaaS)

OpenText; Richmond Hill; On-site; CAD 120,000 - 170,000; Full time

Job summary

OpenText seeks a Senior Manager to lead the development and delivery of cloud-native Information Management Services and SaaS applications in our Richmond Hill/Waterloo, Canada office.

You will shape product strategy, drive API design, and manage cross-functional teams to deliver high-quality, scalable solutions while advancing AI-driven development across the platform.

Qualifications

• Bachelor's or master's in CS or equivalent with strong engineering background.
• Experience delivering large-scale, multi-tenant cloud-native SaaS platforms with DevSecOps.
• Expertise in SaaS/Cloud Development, Kubernetes, hyperscalers (AWS/Azure/GCP).
• Experience with cloud delivery models (IaaS, PaaS, SaaS) and major cloud platforms.
• Strong Java with Spring Framework/SpringBoot and API-first design.
• Hands-on AI-driven development practices and governance.
• Solid Agile project management experience and training.
• Excellent communication and collaborative problem-solving skills.
• Strong security, compliance, and governance in cloud environments.
• Ability to lead geographically dispersed teams and deliver results.

Responsibilities

• Lead development and delivery of cloud-native Information Management Services and SaaS apps.
• Shape product strategy and API/service design for a multi-tenant platform.
• Drive end-to-end delivery from concept to deployment within budget and quality targets.
• Mentor and manage cross-functional teams and foster continuous improvement.
• Collaborate with Product Management, Architecture, Operations, and Release teams.
• Drive AI-led evolution across platform capabilities and services.

Skills

Leadership

Cloud-native

Java & Spring

Kubernetes

Agile

DevSecOps

Education

Bachelor's or Master's in CS

Tools

GitLab

GitHub

AWS

Azure

GCP

Job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. The OpenText Cloud Platform (OCP) is a next-generation Information Management as a Service platform powering the OpenText Core family of multi-tenant Software as a Service (SaaS) applications and Information Management Services. It provides secure, highly scalable multi-tenant architecture, enabling clients and partners to digitize operations and integrate information management capabilities into their business applications. This position is based in the OpenText office in Richmond Hill/ Waterloo, Canada.

Your Impact

The OCP Platform team is seeking an experienced and visionary Senior Manager to lead the development and delivery of our cloud-native Information Management Services. SaaS Applications, working in partnership with Product Management, Architecture and the Cloud Operations teams. This is a critical leadership role for a seasoned professional with a deep understanding of cloud-native architecture, multi-tenancy, and the complexities of delivering enterprise-grade services at scale. You will be responsible for shaping and executing the product strategy, leading cross-functional teams, and ensuring the successful delivery of our platform's APIs and SaaS applications. The role will also be at the forefront of our AI-led development strategy to evolve our Platform's core capabilities and Service offerings. You will be responsible for the day-to-day management of the teams to ensure technical quality and efficient use of resources. Ensure projects are delivered on time, within budget and within agreed-upon quality standards. Work closely with cross-functional teams within OpenText and partner with key stakeholders. This is a tremendous opportunity to get in and shape the direction of the next generation of developer tools and environments that OpenText is building for OCP developers.

What The Role Offers

• Strategic Leadership: Define and articulate the long-term vision and strategy for OCP Platform.
• API & Service Design: Oversee the design and implementation of robust, scalable, and secure API services that power our multi-tenant SaaS applications. This includes defining the strategy to ensure services are consumable and monetizable by our clients and partners internally and externally.
• Product Delivery: Drive the end-to-end lifecycle of our cloud services, from concept and design to development, deployment, and ongoing optimization. Deliver projects on time, within budget, and to agreed quality standards while driving client satisfaction. Build and maintain strong internal and external client relationships while fostering innovation and process improvement.
• AI-Led Evolution: Drive the adoption of AI internally by product teams to increase productivity, integration into the platform's architecture and services, ensuring our information management capabilities are intelligent, predictive, and automated.
• Stakeholder Collaboration: Partner with Product Management, Architecture, Operations, Release Management, and cross-functional teams to ensure effective project delivery and adoption by different business units
• Technology & Architecture: Provide technical leadership and guidance on cloud-native technologies, architectural patterns, and best practices to ensure the platform remains modern and competitive.
• Team Management: Recruit, mentor, and lead a high-performing team of developers and product professionals to achieve sprint/release goals, facilitate planning, stand-ups and retrospectives. Foster a culture of innovation, accountability, and continuous improvement. Support team development, career progression, and organizational change initiatives to enhance delivery methodologies.
• Financial Management: Manage the budget and resource allocation for your team and projects, ensuring efficient and effective use of company resources.
• Risk Management: Provide visibility on risks/impediments, ensure timely reporting, and drive resolution for delivery success.

What You Need To Succeed

• Bachelor's or master's in computer science (MS CS) or equivalent experience with extensive industry engineering background, including management/project management.
• Proven experience in delivering and managing large-scale, multi-tenant, cloud-native platforms services or SaaS Applications, embracing DevSecOps (GitLab/GitHub)
• Proven expertise in SaaS/Cloud Development, Kubernetes, and Hyperscalers (GCP/AWS/Azure).
• Demonstrated experience with cloud service delivery models (IaaS, PaaS, SaaS) and platforms such as AWS, Azure, or Google Cloud Platform.
• Strong experience in JAVA application design and development, including Spring Framework/ SpringBoot and API-first software development.
• Deep understanding of Agentic AI development practices, with hands-on experience in leveraging AI systems to accelerate design, development, testing, and operations.
• Ability to thoughtfully integrate AI-driven development practices into enterprise development environments with appropriate guardrails, governance, and quality controls.
• Agile project management training and hands-on delivery experience.
• Excellent communication, interpersonal, facilitation, and collaborative problem-solving skills.
• Strong understanding of security, compliance, and governance in a cloud environment.
• Ability to lead geographically dispersed teams, fostering motivation, planning, and delivery success.

One Last Thing

OpenText is more than a corporation-it's a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don't just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact. OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.