Technical Application Specialist, Application Maintenance and Transformation

RBC; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking a motivated Technical Application Specialist to ensure the uptime and security of mission-critical applications. In this dynamic role, you will leverage your technical expertise to maintain and enhance core systems while collaborating within a high-pressure environment. You will conduct code analysis, support deployments, and design automated solutions to improve operational efficiency. This opportunity not only allows you to develop your skills but also to make a significant impact on the organization and its clients. Join a team that values innovation and offers a comprehensive rewards program to support your growth.

Benefits

Comprehensive Total Rewards Program

Flexible Benefits

Competitive Compensation

Stock Options

World-Class Training Program

Flexible Work/Life Balance

Opportunities for Challenging Work

Access to Job Opportunities Across Business

Qualifications

• Strong analytical and problem-solving skills required.
• Experience in coding languages for scripting and automation.

Responsibilities

• Conduct code analysis to troubleshoot application issues.
• Manage compliance remediation and production support tasks.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Collaboration

Attention to Detail

Tools

C#

Python

UCD

Jenkins

Ansible

MongoDB

SQL Server

Windows Server

IIS

ELK Stack

Job description

Job Summary

The Maintenance and Transformation team seeks a highly motivated and results-oriented Technical Application Specialist to play a pivotal role in ensuring the uptime, stability, and security of our mission-critical applications. This individual will leverage their technical expertise and problem-solving skills to maintain and enhance our core systems while collaborating effectively within a fast-paced environment.

Job Description

What is the opportunity?

• Join a dynamic team dedicated to the ongoing maintenance and improvement of our business-critical applications.
• Gain invaluable experience working within a high-pressure, high-visibility environment.
• Develop and refine technical and problem-solving skills across a diverse range of technologies.

What will you do?

• Conduct comprehensive code analysis to identify and troubleshoot application issues.
• Provide support for code deployments, including attendance at code and release walkthrough meetings.
• Participate actively in change management processes and support the execution of certificate upgrades.
• Manage compliance remediation activities and perform routine production support tasks.
• Design and develop automated solutions utilizing scripting languages to address recurring issues.
• Monitor and maintain the smooth operation of batch processes and peripheral systems.
• Proactively identify potential problems, mitigate risks, and escalate critical issues when necessary.
• Foster strong working relationships within the team and participate in disaster recovery exercises.

What do you need to succeed?

Must have:

• Demonstrated analytical and problem-solving skills with a keen eye for detail.
• Experience in coding languages (C# or Python preferred) for scripting and automation.
• Proven proficiency in UCD, Jenkins, Ansible, MongoDB, and SQL Server.
• Solid understanding of Windows Server administration, IIS, certificate management, and the ELK Stack.
• Excellent communication, collaboration, and interpersonal skills.
• Proven ability to work independently, meet deadlines, and deliver high-quality work consistently.

Nice-to-have:

• Experience with C# or Python programming languages beyond basic scripting.
• Prior experience with disaster recovery planning and execution.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Opportunities to build close relationships with clients.
• Access to a variety of job opportunities across business and geographies.

Job Skills

Critical Thinking, Customer Support Systems, Group Problem Solving, Installation Support, IT Service Level Management, IT Service Management (ITSM), IT Standards, Technical Troubleshooting.

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-09

Application Deadline: 2025-04-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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