Technical Analyst, SaaS Platforms and Third-Party Apps

Farm Credit Canada; Regina; Hybrid; CAD 83,000 - 112,000; Full time

Benefits offered by this job

Hybrid work options

Benefits package

Well-being programs

Job summary

Farm Credit Canada is seeking a Technical Analyst, SaaS Platforms and Third‑Party Apps, to configure, support and improve a broad portfolio of applications. You will work with product architects and technology partners to ensure security, architecture alignment and reliable operation of business software across teams.

The role requires a bachelor’s degree in IT or computer science, and at least one year of related experience in application support or technology services.

Qualifications

• A bachelor’s degree in computer science, information technology or a related field.
• Minimum one year of related experience in application support, technology services, systems configuration or a related IT environment.
• Strong analytical, communication, documentation and collaboration skills.

Responsibilities

• Configure, maintain and support SaaS platforms and third‑party applications within established architecture guidelines and security standards.
• Investigate and remediate complex application issues escalated by Service Desk and deskside support.
• Complete application implementation, configuration and light development work to support business needs.
• Analyze incidents, identify root causes and implement practical fixes or elevate concerns when needed.
• Document configurations, support procedures, technical findings and recurring issues to strengthen sustainment and knowledge.

Skills

Analytical skills

Communication

Documentation

Collaboration

Education

Bachelor’s degree in Computer Science or IT

Tools

Microsoft technologies

APIs

Cybersecurity services

Job description

Closing Date (MM/DD/YYYY): 11/09/2026 Worker Type: Permanent Language(s) Required: English Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $83,040 - $112,340

Why FCC? At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide. Here’s what you can expect when you join our team: Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well‑being support through benefits and wellness programs Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world Growth: Learning and development opportunities to help you thrive Hybrid work options - How you’ll make an impact Configure, support and improve SaaS and third-party applications while resolving complex issues escalated by front-line support teams. As a Technical Analyst, SaaS Platforms and Third-Party Apps, you’ll help keep assigned applications reliable, secure and aligned with business needs. You’ll be part of a team that manages a broad portfolio of SaaS platforms and third-party applications and works with product architects, Service Desk, Deskside Support, cybersecurity and other technology partners to implement, sustain and troubleshoot solutions. We’re looking for a practical technology problem-solver who enjoys learning different platforms, working through complex issues and turning technical analysis into reliable solutions - someone who’s collaborative, curious and comfortable applying established architecture and security standards while supporting a diverse portfolio of business applications. If you enjoy hands‑on configuration, technical troubleshooting and learning how different applications and services work together, this could be the role for you.

What you’ll do

Configure, maintain and support SaaS platforms and third‑party applications within established architecture guidelines and security standards Investigate and remediate complex application issues escalated by Service Desk, Deskside Support and other technical support teams Complete application implementation, configuration and light development work behind the scenes to support business needs Analyze incidents, identify root causes and implement practical fixes or elevate technical and design concerns when needed Work with product architects and technology partners to ensure configurations and solutions align with architecture, integration and cybersecurity requirements Document configurations, support procedures, technical findings and recurring issues to strengthen application sustainment and team knowledge

What you’ll bring to the team

Required qualifications: A bachelor’s degree in computer science, information technology or a related field Minimum one year of related experience in application support, technology services, systems configuration or a related IT environment (or an equivalent combination of education and experience) Experience configuring, supporting or sustaining business applications, SaaS platforms or third‑party solutions Ability to investigate complex technical issues, analyze available information and identify practical remediation steps Understanding of application configuration, systems analysis, development concepts and technology support practices Ability to work within established architecture, cybersecurity and technology standards Strong analytical, communication, documentation and collaboration skills Preferred qualifications: Experience with Microsoft technologies, device management, application engineering or enterprise technology services Exposure to APIs, integrations, cybersecurity services or other technologies that support connected enterprise applications Experience supporting implementations, release activities, incident management or application sustainment Hands‑on internship, co‑op or project experience configuring and supporting technology solutions

Inclusive and Equitable Workplace

We’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives. We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process. At FCC, we’re passionate about creating an inclusive, equitable and accessible workplace. Our team is made stronger by a range of backgrounds, abilities, strengths, and perspectives – and we’re committed to continuously improving so that we develop a workforce that reflects the communities where we live and work. Accommodations are available on request for individuals with disabilities during each stage of the recruitment process. We value language diversity, and adhere to Canada’s Official Languages Act. We encourage you to apply in English or French, whichever is your language of choice. Bilingualism (English and French) is important and is always considered an asset. Proud to be 100% invested in agriculture and food. Looking for a career with purpose? Bring your skills, enthusiasm and your true self to FCC. Providing financing, software and knowledge to the industry that feeds the world takes the talents of many — and with so many interesting areas to work in, you never know where your career will take you.

Areas we hire for

• IT
• Marketing
• Lending and Operations
• HR
• Finance
• Governance

We’ve got you From a flexible work environment, competitive salary and benefits to a culture built on trust, support and growth, FCC offers an exceptional employee experience that brings out your best. What we do FCC is a financially self-sustaining federal Crown corporation with over 100 offices across Canada, and our corporate office in Regina, Saskatchewan. We lend money and provide other services to primary producers, agri‑food operations and agribusinesses that provide inputs or add value to agriculture.