Tech-Savvy Fulfillment Warehouse Specialist

Teleperformance; Southwestern Ontario; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(K) plans

Life insurance

FSA plans

Retailer discounts

Mental health resources

Job summary

Teleperformance Waterloo is seeking a Command Center Warehouse Specialist (Fulfillment Specialist) to operate onsite at 619 Kumpf Dr Unit B, Waterloo, ON N2V 1K8. You will organize incoming and outgoing components, manage the ticket system, and follow safe packing and shipping procedures while maintaining a positive, service-oriented attitude.

The role requires basic networking, PC hardware/software understanding, strong communication, and the ability to lift 40 lbs; the shift is within 9 AM–8

Qualifications

• One year of Technical Support & Network service experience in a related field preferred.
• Knowledge of the Microsoft Office Products – Excel, Word and Outlook.
• Excellent verbal and written communication skills.
• Ability to lift 40 lbs.
• Be detail-oriented and well organized.
• Strong customer service skills, confident at handling escalations in a calm and professional manner.

Responsibilities

• Be organized and have the ability to accurately track all components both incoming and outgoing.
• Open and manage trouble ticket system for all requests.
• Be familiar with safe packing procedures and various shipping methods.
• Demonstrate a positive attitude at all times.
• Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
• Adhere to all work schedule assignments.
• Abide by and support management directives and adhere to all Teleperformance policies.

Skills

Networking basics

PC hardware

Operating systems

Microsoft Office

Customer service

Communication skills

Multitasking

Physical ability

Job description

Teleperformance Waterloo is seeking a Command Center Warehouse Specialist (Fulfillment Specialist) to operate onsite at 619 Kumpf Dr Unit B, Waterloo, ON N2V 1K8. You will organize incoming and outgoing components, manage the ticket system, and follow safe packing and shipping procedures while maintaining a positive, service-oriented attitude.

The role requires basic networking, PC hardware/software understanding, strong communication, and the ability to lift 40 lbs; the shift is within 9 AM–8