Tech Refurb & Online Listing Specialist

STAPLES Canada; Mississauga; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

Job summary

Staples Canada is seeking a tech-focused eCommerce preparer to repair, test, and refurbish technology items for listing on online marketplaces. You will handle image capture, descriptions, pricing research, and ensure accurate item records under supervision.

You'll work in a warehouse environment, with evenings/weekends shifts possibly required, and you will contribute to a fast-paced, collaborative team that values curiosity and customer-focused service.

Qualifications

• Minimum 1-2 years of technical experience fixing computer issues.
• Post-secondary degree in applicable field or related work experience.
• Experience selling online is an asset.
• Staples experience as a Resident Tech or Technology Consultant is preferred.
• Prior retail experience is an asset.
• Strong technical skills in assembling, disassembling, diagnosing and repairing desktops and laptops.
• Strong PC skills within MS Office (Word, Excel and Access).

Responsibilities

• Repair, test, clean and refurbish a wide range of technology items for sale on online marketplaces.
• Use custom software and third-party auction management software, log items and prepare item descriptions for listing on eBay or other eComm platforms.
• With guidance from the Supervisor, prioritize items and business needs for the day and week.
• Ensure the integrity of the binning system and inventory controls by properly binning all items at various stages of the testing to listing process.
• Investigate any returned product for signs of fraud and report immediately to the Supervisor.
• Ensure the safety of all associates by following proper disposal of damaged batteries.
• Research all products for average selling price on various online platforms to make recommendations for selling prices on our own product considering the grade of the item.
• The OMS is accurately and completely filled out for every item, if OMS needs to be adjusted to allow for more or less product information they let the supervisor know immediately.
• Communicate any items under warranty that require repairs right away to the Supervisor before the warranty period expires.

Skills

PC repair

MS Office

Curious

Approachable

Education

Post secondary degree in applicable field or related work experience

Job description

Staples Canada is seeking a tech-focused eCommerce preparer to repair, test, and refurbish technology items for listing on online marketplaces. You will handle image capture, descriptions, pricing research, and ensure accurate item records under supervision.

You'll work in a warehouse environment, with evenings/weekends shifts possibly required, and you will contribute to a fast-paced, collaborative team that values curiosity and customer-focused service.