Team Member

Potbelly; Porcupine; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking friendly and outgoing individuals to join their team. As a Potbelly Associate, you will be the primary point of contact, delivering fast and efficient service in a vibrant environment. This role offers competitive pay and numerous benefits, including medical insurance and career growth opportunities. If you thrive in a fast-paced setting and have a passion for great food and customer service, this is the perfect opportunity for you. Join a welcoming team where good vibes and great careers are part of the experience!

Benefits

Medical, Dental & Vision Insurance

Paid Parental Leave

Retirement Savings 401(k) with company match

Paid Time Off

Flexible Work Schedule

Discount Program

Employee Assistance Program

Commuter Benefit Program

Career Growth Opportunities

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment and handle kitchen tasks.

Responsibilities

• Provide fast, friendly, and efficient service to customers.
• Prepare quality finished products like sandwiches and salads.
• Comply with health and safety standards for food cleanliness.

Skills

Customer Service

Communication Skills

Teamwork

Knife Skills

Ability to Handle Allergens

Education

High School Diploma or Equivalent

Job description

PAY TRANSPARENCY:

earn between $13.25 and $13.75 plus digital tips!*

Do you hunger for more?

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! Started as a small antique store in 1977, we have grown into a nationally recognized neighborhood sandwich shop with over 400 locations across the U.S. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

A Potbelly Associate helps our customers enjoy lunch again. As the primary point of contact, your role is to provide fast, friendly, and efficient service, delivering a quality and consistent product in a clean, inviting environment.

What's In It For You**:

• Competitive pay!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

What you bring to the table:

• You want to delight customers with great food and good vibes
• You are friendly and customer service oriented
• You have strong written and verbal communication skills
• You can handle the heat of the kitchen - knife skills are a plus!
• You love working in a fast-paced environment
• You're a team player
• You enjoy higher levels of noise from music, customer and employee traffic
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You are able to stand/walk a minimum of 3 hours or as needed
• You are at least 16 years of age
• You can lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees must become food safety certified within 30 days of employment.

Job Duties and Functions

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness, and safety
• Restock food line, chips, and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
• Operate cash register: handle, balance, and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Take delivery/catering/pickup orders over the phone
• Other duties as assigned

Application Deadline: We accept applications on an ongoing basis. There is no specific deadline; we encourage all individuals to submit their applications.

*Potbelly cannot guarantee tip earnings*

Potbelly promotes an inclusive environment respecting diversity in all aspects. We are an equal opportunity employer, considering all applicants without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, national origin, veteran status, or any characteristic protected by law.