Team Member

Potbelly; Golden Horseshoe; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a vibrant team at a nationally recognized sandwich shop where good vibes and great careers are a way of life! As a Team Member, you'll be the face of the restaurant, ensuring customers enjoy their meals in a friendly atmosphere. You'll work in a fast-paced environment, preparing delicious sandwiches and providing exceptional service. This role offers competitive pay and opportunities for career growth in a supportive, inclusive workplace. If you're passionate about food and customer service, this is the perfect opportunity for you!

Benefits

Medical, Dental & Vision Insurance

Paid Parental Leave

401(k) with Company Match

Flexible Work Schedule

Paid Time Off

Discount Program

Employee Assistance Program

Qualifications

• Friendly and outgoing with a passion for customer service.
• Ability to work in a fast-paced environment and handle kitchen duties.

Responsibilities

• Provide fast, friendly, and efficient service to customers.
• Prepare quality food products and maintain cleanliness.
• Handle cash register and customer complaints effectively.

Skills

Customer Service

Communication Skills

Teamwork

Knife Skills

Education

High School Diploma or Equivalent

Job description

PAY TRANSPARENCY: earn between $13.25 and $13.75 plus digital tips!*

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

What's In It For You**:

• Competitive pay!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

What you bring to the table:

• You want to delight customers with great food and good vibes
• You are friendly and customer service oriented
• You have strong written and verbal communication skills
• You can handle the heat of the kitchen - knife skills are a plus!
• You love working in a fast-paced environment
• You're a team player
• You enjoy higher levels of noise from music, customer and employee traffic
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're able to stand/walk a minimum of 3 hours or as needed
• you are at least 16 years of age
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Job Duties and Functions

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Others duties as assigned

Application Deadline: We accept applications for this position on an ongoing basis. There is no specific application deadline, and we encourage all individuals to submit their applications.

*Potbelly cannot make guarantees about tip earnings*

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, national origin, veteran status, or any other characteristic protected by law.

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Position Information

Company: Potbelly Corporate

Position: Team Member

Status: Part Time

Shift: First (Day), Second (Afternoon), Third (Night)

Req #: 10536475

Date Posted: April 01, 2025

Location: 513 Euclid Avenue, Cleveland,
US,
OH,
44114

Job Category: Associate