Team leader, Management support and expertise support

Desjardins; Lévis; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + annual bonus

4 weeks flexible vacation

Defined benefit pension

Group insurance including telemedicine

Health/wellness reimbursement and tele

work equipment

Job summary

Desjardins in Lévis is seeking a capable team leader to coordinate a unit of senior professionals. You will guide, coach and develop your team, align objectives with strategic directions and interact with stakeholders across the organization.

You will monitor progress, manage budgets, plan action steps, and ensure targets are met on time while maintaining a motivating environment where contributions are valued. French language proficiency is required to lead in this environment.

Qualifications

• Bachelor's degree in a related field.
• Minimum eight years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Identify strategic directions and business positions.
• Define unit service offers and ensure projects are planned and executed.
• Meet targets on time, on budget and ensure client satisfaction.
• Develop training and skills development plans for team.
• Resolve complaints per organizational practices.
• Manage budget and performance.

Skills

Team leadership

Stakeholder management

Coaching

Budget management

Talent development

French

Education

Bachelor's degree

Job description

Required

As team leader, you support team management. You coordinate your unit's activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone's contribution is valued. Your initiatives require extensive knowledge of your field. You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in a wide range of other fields. You develop business positions and lead and influence senior management and decision-making bodies. More specifically, you will be required to:

• Identify, develop and recommend strategic directions and business positions
• Help determine your unit's service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization's practices
• Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Business insight, Decision quality, Develops talent, Directs work

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management support and expertise support (FG)

Unposting Date

2026-11-12