Team Leader IRCA, Commercial Insurance

Definity; Waterloo; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player in the insurance sector is seeking a dynamic Team Leader for their Commercial Insurance division. This role involves managing a team of underwriters, ensuring profitable growth, and implementing standardized processes to enhance broker relationships. The company promotes a collaborative and empowering culture, offering a flexible hybrid work environment. Join a forward-thinking organization dedicated to innovation and excellence in service delivery, where your contributions will directly impact the success of their commercial insurance portfolio.

Qualifications

• Experience in managing underwriting teams and processes.
• Strong knowledge of commercial insurance products and practices.

Responsibilities

• Lead a team of underwriters and manage day-to-day underwriting operations.
• Implement standardized underwriting processes to meet broker needs.

Skills

Underwriting Management

Team Leadership

Commercial Insurance Knowledge

Broker Relationship Management

Education

Bachelor's Degree in Business or Related Field

Insurance Designation (e.g., CIP, FCIP)

Job description

Join to apply for the Team Leader IRCA, Commercial Insurance role at Definity

5 days ago Be among the first 25 applicants

Join to apply for the Team Leader IRCA, Commercial Insurance role at Definity

Get AI-powered advice on this job and more exclusive features.

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect?

• Contribute to the profitable growth of Economical's commercial insurance business by implementing standardized underwriting processes and services that meet or exceed broker needs and expectations.
• Manage a team of underwriters and underwriting technicians in Small Business IRCA Underwriting Operations who are assigned risks that have a high potential to generate severe losses/gains or high loss/gain frequency, and may have a measurable effect on the overall profitability of the commercial portfolio.
• Manage the day-to-day underwriting operations related to preparing quotes, new business and renewals, change requests, cancellations, etc. for auto products within your region.
• Be accountable for the team’s selection and proper rating of all commercial insurance transaction types (e.g., applications, endorsements, renewals, cancellations, voids, reinstatements, etc.).
• Ensure that the team implements processes in accordance with underwriting guidelines, standard operating procedures, and Economical's line of business and segmentation strategies.
• Be accountable for contributing to, and managing the execution of, a broker relationship management strategy and ensuring that brokers receive exceptional client service in all interactions.
• Within established underwriting authority and service levels, facilitate the team's escalation of market intelligence.
• Work with your leader and direct reports to drive strong performance against service level agreements, productivity levels, profitability targets, and key performance indicators (KPIs).