Team Leader

Dollarama; Town of Bridgewater; On-site; CAD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career growth opportunities within the

Job summary

Dollarama in Bridgewater, Canada seeks a Store Team Leader to assist the Store Manager and Assistant Store Manager in day-to-day operations, leading and supervising store associates, merchandising, stocking, and handling shipments.

You will ensure excellent customer service, perform manager-on-duty duties, maintain visual standards, support hiring and training, and help manage safety, cash, opening/closing, and inventory processes.

Qualifications

• Minimum of one year of retail experience.
• 1–2 years in a supervisory role.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high-volume environment.

Responsibilities

• Leading and supervising store associates, providing guidance and support.
• Merchandising, shelf stocking, and boxing/unboxing daily shipments.
• Ensuring excellent customer service standards.
• Conducting manager-on-duty tasks (breaks, time, attendance).
• Maintaining visual merchandising standards.
• Addressing customer complaints and resolving issues promptly.
• Maintaining store safety and cleanliness standards.
• Performing cash management and opening/closing duties.
• Participating in inventory processes and employee training.
• Assisting with hiring and performance management.

Skills

leadership

communication

multi-tasking

customer-service

Job description

As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.

Daily Tasks (but not limited to)

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting manager-on-duty tasks (breaks, time, and attendance).
• Implementing and maintaining visual merchandising standards.
• Addressing customer complaints and resolving issues promptly.
• Maintaining store safety and cleanliness standards.
• Performing cash management, store opening and closing duties as needed.
• Participating in inventory processes and employee training.
• Following up on assigned tasks and contributing to hiring and performance management.

What Do You Need to Succeed?

• Minimum of one (1) year of retail experience.
• 1-2 years in a supervisory role.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high-volume environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career growth opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

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