Team Leader

Décathlon Canada; Dartmouth; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic team leader to inspire and support a passionate group in a retail environment. This role involves guiding team members in their professional development, fostering a community around sports, and ensuring exceptional customer service. With a commitment to personal growth and environmental responsibility, this company offers a vibrant workplace where your contributions can make a real impact. Join a team that values authenticity and teamwork, and be part of a mission to make sports accessible to everyone. If you're ready to take on challenges and grow your career, this opportunity awaits you!

Benefits

Bi-weekly bonus

Growth opportunities

Eco-conscious products

Discounts on products

Free access to sports facilities

Flexible hours

Complete insurance program

Green travel bonuses

Private share ownership program

Employee and Family Assistance Programs

Qualifications

• Experience in retail and customer service with a passion for sports.
• Strong leadership skills with a focus on team development.

Responsibilities

• Lead and support team members in their professional projects.
• Oversee department operations to align with store strategy.
• Welcome customers and provide product information and suggestions.

Skills

Customer Service

Team Leadership

Interpersonal Skills

Retail Management

Coaching and Mentorship

Job description

Who we are
Decathlon arrived in Canada in 2018, with its first store opening in Brossard, Québec. Today, Decathlon Canada has over 1000 teammates, 20 stores, two distribution centers, and an e-commerce platform that services our mission: make the benefits of sports accessible to as many people as possible.Do you want to make a difference in the lives of people around you? Join our team!

Our values

Responsibility. Vitality. Authenticity. Generosity.

Why join our team?

Do you like to be active, alone or with family and friends? That's all it takes to work for us! You don't have to be an Olympic athlete. And as Decathlon is growing, there are many career development possibilities along the way! At Decathlon, there is no limit to your professional or personal ambitions.

Your benefits:

• Bi-weekly bonus: Each pay period is a game we win as a team, and we immediately share the benefits with all our teammates!
• An opportunity to grow within the company (we even have our own school - Academy - training for personal or professional development).
• A company that cares about the environment by offering eco-conscious products, and taking concrete actions to protect our planet.
• Discounts on products and the opportunity to test select products: we are convinced that you will become an ambassador of the company.
• Free access to our sports facilities.
• Privileged team moments, and authentic relationships with teammates: we play as a team at Decathlon!
• Time for yourself (holidays, personal days, and flexible hours).
• A complete insurance program starting at 30 hours a week of work (telemedicine, medical, dental, and disability insurance).
• Green travel bonuses, a private share ownership program, contribution to the RRSP and an Employee and Family Assistance Programs (EFAP).

What you’ll be doing:

• Leading your team members by accompanying and supporting them in their professional store projects and personal development.
• Performing monthly individual meetings (EID) with members of their team.
• Developing partnerships that expand the sporting community.
• Welcoming customers and informing them about our products and services, suggesting related items that add value and meet each customer’s needs.
• Overseeing the smooth operation of your department by ensuring consistency with the store’s strategy.
• Working with teammates to meet established objectives.
• Seizing opportunities to promote the success of your department and entire store, including department sales and market analysis.
• Receiving and stocking merchandise efficiently to make products available to our customers as quickly as possible.
• Contributing to the company's on-going improvement.

Profile:

• Marked interest in and enthusiasm for retail, customer service, and sports.
• Experienced personnel manager with an inclusive and participatory team approach.
• Interpersonal skills: actively listens to their team in order to mobilize, develop, and motivate them around common objectives.
• Thrives on challenges, enjoys making decisions independently, and is open-minded.
• Ability to recruit team members and offer coaching and mentorship.
• Ability to inspire others to join the Decathlon community by promoting quality sports equipment at fair prices and offering expert advice, strong product knowledge, and exceptional service.

Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.