Team Lead - Records, Registration and Systems (J0926-0408)

Queen's University; Kingston; On-site; CAD 48,000 - 62,000; Full time

Job summary

Queen's University in Kingston invites applications for an experienced administrator to oversee the Records, Registration and Systems Support unit. This role provides subject matter expertise and guides policies and processes to support student records, fee configurations, timetabling, registration, and graduation activities.

You will coordinate the unit's workflow, supervise staff, engage with faculties, and ensure compliance and timely delivery of services through effective communication

Responsibilities

• Oversees the unit's administrative processes.
• Coordinates the unit's operational timeline and is accountable for the unit's work being completed accurately and on time.
• Provides subject matter expertise and advice related to: maintaining student records, configuring and auditing fee assessments, setting up academic advising parameters, supporting registration and grade roster activities, managing the course catalog, producing T2202 forms, assisting with timetabling, processing applications to graduate, facilitating degree completion, and overseeing diploma production for convocation.
• Develops, streamlines, and implements policies, procedures, and business processes to support the unit's work.
• Plans procedures, recommends standards, and interprets policies as it relates to all administrative tasks, and government compliance.
• Assists with the cultivation of relationships with peers in faculties and schools.
• Engages with audiences through a variety of communication channels.
• Directs, allocates, and supervises the work of other staff.
• Other duties as required in the support of the department and/or unit.

Job description

A Brief Overview

This position oversees the administrative process associated with the various aspects of the Records, Registration and Systems Support. This position provides subject matter expertise and advice related to: maintaining student records, configuring and auditing fee assessments, setting up academic advising parameters, supporting registration and grade roster activities, managing the course catalog, producing T2202 forms, assisting with timetabling, processing applications to graduate, facilitating degree completion, and overseeing diploma production for convocation. This position develops, streamlines, and implements policies, procedures, and business processes to support the unit. This position plans procedures, recommends standards, and interprets policies. This position also directs, allocates, and supervises the work of other staff.

Job Description

What you will do

• Oversees the unit's administrative processes.
• Coordinates the unit's operational timeline and is accountable for the unit's work being completed accurately and on time.
• Provides subject matter expertise and advice related to: maintaining student records, configuring and auditing fee assessments, setting up academic advising parameters, supporting registration and grade roster activities, managing the course catalog, producing T2202 forms, assisting with timetabling, processing applications to graduate, facilitating degree completion, and overseeing diploma production for convocation.
• Develops, streamlines, and implements policies, procedures, and business processes to support the unit's work.
• Plans procedures, recommends standards, and interprets policies as it relates to all administrative tasks, and government compliance.
• Assists with the cultivation of relationships with peers in faculties and schools.
• Engages with audiences through a variety of communication channels.
• Directs, allocates, and supervises the work of other staff.
• Other duties as required in the support of the department and/or unit.