Team Lead, Quality Assurance (18-Month Contract)

CAAT Pension Plan; Toronto; On-site; CAD 85,000 - 100,000; Full time

Job summary

CAAT Pension Plan is seeking a Team Lead in Quality Assurance for an 18-month contract. The ideal candidate will lead the QA team, mentor members, and develop testing strategies aligned with operational goals. We value innovation and dedication to providing better retirement security, ensuring a collaborative work environment with competitive benefits.

Benefits

Comprehensive Benefits Package

Flexible Work Arrangements

Opportunities for Professional Development

Qualifications

• Minimum of 7 years in MEPP or public sector pension administration.
• Strong understanding of pension systems and relevant legislation.
• Proven QA testing protocols and defect analysis experience.

Responsibilities

• Lead and mentor the QA team, overseeing daily operations.
• Develop and maintain long-term testing strategies aligned with goals.
• Coordinate User Acceptance Testing and defect resolution.

Skills

Analytical Skills

Attention to Detail

Communication

Collaboration

Problem Solving

Education

College diploma or university degree

CEBS, PPAC, or CBP designation (or in progress)

Tools

Microsoft Office

Excel

Job description

Team Lead, Quality Assurance (18-Month Contract)

Join to apply for the Team Lead, Quality Assurance (18-Month Contract) role at CAAT Pension Plan

Team Lead, Quality Assurance (18-Month Contract)

Join to apply for the Team Lead, Quality Assurance (18-Month Contract) role at CAAT Pension Plan

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At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About The Role

We are seeking a Team Lead, Quality Assurance to lead testing strategy and process improvement within our pension administration teams. This role is ideal for a seasoned QA professional with deep expertise in pension systems and a passion for mentoring others.

As a key member of our Quality Assurance team, you will shape and execute testing frameworks, support audit and control activities, and champion continuous improvement. You’ll also act as a mentor and backup to the QA Manager, helping to evolve our QA practice and team capabilities.

Please Note : We are currently seeking a candidate to fill an 18-month contract opportunity.

As The Newest Member Of Our Team, You’ll

• Lead and mentor the QA team, overseeing daily operations, setting priorities, resolving issues, and providing coaching and structured feedback to support team development.
• Develop and maintain long-term testing strategies aligned with operational goals.
• Coordinate and facilitate User Acceptance Testing (UAT) cycles and defect resolution.
• Monitor and report on quality metrics such as test coverage and defect trends.
• Provide subject matter expertise on pension administration systems and tools.
• Identify and recommend improvements to ensure compliance with plan text and legislation.
• Communicate complex system issues and enhancements clearly to diverse stakeholders.
• Liaises with project managers, software engineering teams, and operational teams to ensure deliverables meet quality standards.
• Support audit and control activities by ensuring accurate documentation and process adherence.

To Succeed, You Bring

• A college diploma or university degree; CEBS, PPAC, or CBP designation (or in progress) is preferred.
• At least 7 years of experience in MEPP or public sector pension administration.
• Strong understanding of pension systems, plan texts, and relevant legislation.
• Proven experience in QA testing protocols and defect analysis.
• Prior experience supervising the day-to-day operations of a team is an asset.
• Advanced analytical and mathematical skills with exceptional attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office, especially Excel.
• A collaborative mindset and a commitment to continuous improvement.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy :

• Opportunities to Build a Better You : We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care : Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win : We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca / careers

Diversity, Equity, Inclusion, And Belonging (DEIB)

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at [emailprotected] or call Human Resources at 416-673-9000 for assistance.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Quality Assurance

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