Team Lead, Quality Assurance (18-Month Contract)

CAAT Pension Plan; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

Join a dynamic team at CAAT Pension Plan as the Team Lead for Quality Assurance on an 18-month contract. In this role, you will oversee QA processes, mentor team members, and shape testing strategies for pension administration. Bring your expertise in pension systems and a passion for continuous improvement to help enhance quality practices. Work in an environment that values innovation and employee well-being.

Benefits

Comprehensive Benefits

Flexible Work Arrangements

Total Rewards Program for wellness

Opportunities for professional development

Inclusive and diverse work environment

Qualifications

• At least 7 years of experience in MEPP or public sector pension administration.
• Strong understanding of pension systems and relevant legislation.
• Prior experience supervising a team is an asset.

Responsibilities

• Lead and mentor the QA team, overseeing daily operations and providing coaching.
• Develop testing strategies aligned with operational goals.
• Coordinate and facilitate User Acceptance Testing (UAT) cycles.

Skills

Quality Assurance Testing

Problem Solving

Analytical Skills

Communication

Education

College diploma or university degree

CEBS, PPAC, or CBP designation

Tools

Microsoft Excel

Job description

Team Lead, Quality Assurance (18-Month Contract)

Join to apply for the Team Lead, Quality Assurance (18-Month Contract) role at CAAT Pension Plan

Team Lead, Quality Assurance (18-Month Contract)

Join to apply for the Team Lead, Quality Assurance (18-Month Contract) role at CAAT Pension Plan

Get AI-powered advice on this job and more exclusive features.

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About The Role

We are seeking a Team Lead, Quality Assurance to lead testing strategy and process improvement within our pension administration teams. This role is ideal for a seasoned QA professional with deep expertise in pension systems and a passion for mentoring others.

As a key member of our Quality Assurance team, you will shape and execute testing frameworks, support audit and control activities, and champion continuous improvement. You’ll also act as a mentor and backup to the QA Manager, helping to evolve our QA practice and team capabilities.

Please Note: We are currently seeking a candidate to fill an 18-month contract opportunity.

As The Newest Member Of Our Team, You’ll

• Lead and mentor the QA team, overseeing daily operations, setting priorities, resolving issues, and providing coaching and structured feedback to support team development.
• Develop and maintain long-term testing strategies aligned with operational goals.
• Coordinate and facilitate User Acceptance Testing (UAT) cycles and defect resolution.
• Monitor and report on quality metrics such as test coverage and defect trends.
• Provide subject matter expertise on pension administration systems and tools.
• Identify and recommend improvements to ensure compliance with plan text and legislation.
• Communicate complex system issues and enhancements clearly to diverse stakeholders.
• Liaises with project managers, software engineering teams, and operational teams to ensure deliverables meet quality standards.
• Support audit and control activities by ensuring accurate documentation and process adherence.
  
  

To Succeed, You Bring

• A college diploma or university degree; CEBS, PPAC, or CBP designation (or in progress) is preferred.
• At least 7 years of experience in MEPP or public sector pension administration.
• Strong understanding of pension systems, plan texts, and relevant legislation.
• Proven experience in QA testing protocols and defect analysis.
• Prior experience supervising the day-to-day operations of a team is an asset.
• Advanced analytical and mathematical skills with exceptional attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office, especially Excel.
• A collaborative mindset and a commitment to continuous improvement.
  
  

Benefits

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.
  
  

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca/careers

Diversity, Equity, Inclusion, And Belonging (DEIB)

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at [e-mail] or call Human Resources at 416-673-9000 for assistance.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

Referrals increase your chances of interviewing at CAAT Pension Plan by 2x

Sign in to set job alerts for “Quality Assurance Team Lead” roles.

Senior Manager, Compliance Quality Assurance

Vaughan, Ontario, Canada $85,000.00-$100,000.00 2 weeks ago

(CAN) Team Leader, Quality Assurance (SC)

Manager, Quality Assurance/Control and Regulatory

Senior Manager, Compliance Examination Quality Assurance

Finance Quality Assurance, Monitoring & Testing Lead Analyst-VP- Toronto

Senior Manager, Operational Risk Oversight Quality Assurance

Senior Manager, Quality Assurance & Improvement Program

Finance Quality Assurance, Monitoring & Testing Group Manager-SVP- TORONTO

Senior Manager, Assurance Quality Risk Management (AQRM) - Remote Eligible

Manager, National Claims Quality Assurance

Manager, Fund Accounting – Private Assets (Quality Assurance)

Manager, Clinical Product Development Quality Assurance

Senior Technical Manager - Building Enclosure Engineering

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.