Team Lead (Part-Time) - Alpena, MI

Follett Corporation; Kingston; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their team as a leader on duty. This role involves collaborating with management to ensure the store meets customer needs while driving sales and profits. You will assist in training team members and responding to customer inquiries, all while maintaining the safety and security of the store. If you are passionate about customer service and retail operations, this is an exciting opportunity to make a significant impact in a thriving environment.

Qualifications

• Experience in customer service and retail operations.
• Ability to lead and train team members effectively.

Responsibilities

• Collaborate with management to stock and price merchandise.
• Act as the leader on duty, addressing customer concerns.

Skills

Customer Service

Team Leadership

Merchandising

Training and Compliance

Job description

Position Overview

This position collaborates closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise, ensuring the store meets customer needs and drives sales and profits. The role involves assisting team members in completing their tasks, providing appropriate training and ongoing compliance education. The incumbent acts as the leader on duty, responding to customer and team member concerns in the absence of the Store Manager, and is responsible for opening and closing the store, maintaining safety and security of all store property and team members.

Compensation:

• State of Colorado Applicants: $12.75-$20.33/hr
• New York City Applicants: $15.75-$20.33/hr

To learn more about Follett's benefits, click here.