Team Lead, Paralegal - Real Estate Legal Ops

clvgroup; Ottawa; On-site; CAD 85,000 - 110,000; Full time

Job summary

CLV Group is seeking a Team Lead, Paralegal to oversee our resident legal function and coach a Paralegal team. The role focuses on timely, accurate management of landlord-tenant matters across our residential portfolio and requires strong leadership and subject matter expertise in the Residential Tenancies Act.

The ideal candidate is a licensed Paralegal with 5+ years of experience, capable of guiding a team, improving workflows, and partnering with Property Management, Accounting, and in-house

Qualifications

• Licensed P1 Paralegal in good standing with the Law Society of Ontario.
• 5+ years of paralegal experience, including representing landlords before the LTB.
• Strong working knowledge of the Residential Tenancies Act and related legislation.
• Experience leading, mentoring, or coaching a team (formal leadership preferred).
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.

Responsibilities

• Provide day-to-day leadership, coaching, and mentorship to a team of Paralegals.
• Review work for accuracy, quality, and compliance with legislation and internal standards.
• Monitor workload distribution and prioritize files to ensure service levels are met.
• Identify opportunities to improve workflows, increase efficiency, and standardize processes.
• Act as the primary escalation point for complex resident legal matters.
• Oversee the preparation and filing of LTB applications and prescribed legal documentation.
• Maintain an active caseload, including preparing legal forms, reviewing files, and representing the organization at LTB hearings.
• Review resident ledgers and supporting documentation to ensure accuracy and support collections efforts.
• Review, interpret, and implement LTB Orders, mediated agreements, and related legal decisions.
• Research legal issues, gather evidence, and oversee disclosure preparation for hearings.
• Negotiate payment agreements and settlement arrangements where appropriate.
• Ensure all legal files are organized, complete, and maintained in accordance with internal standards.
• Partner closely with Property Management, Accounting, and In-House Legal Counsel to resolve complex legal matters.
• Provide guidance and support to internal stakeholders regarding landlord-tenant legislation and legal processes.
• Monitor legislative changes affecting residential tenancy law and communicate updates to the team.

Skills

Leadership

Communication

Time management

Analytical skills

Education

Licensed P1 Paralegal license

Tools

Yardi

Microsoft Office

Job description

CLV Group is seeking a Team Lead, Paralegal to oversee our resident legal function and coach a Paralegal team. The role focuses on timely, accurate management of landlord-tenant matters across our residential portfolio and requires strong leadership and subject matter expertise in the Residential Tenancies Act.

The ideal candidate is a licensed Paralegal with 5+ years of experience, capable of guiding a team, improving workflows, and partnering with Property Management, Accounting, and in-house