Team Lead Operations

Metro Supply Chain Group; Brampton; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading supply chain solutions provider is seeking a Team Lead Operations to oversee warehouse functions in Brampton. This role involves managing daily operations, ensuring safety standards, and fostering team collaboration. Ideal candidates will have warehouse experience and strong leadership skills, contributing to continuous improvement initiatives.

Benefits

Comprehensive benefits including medical, dental, vision, life, and disability insurance

Opportunities for career growth

Wellness programs

Retirement Savings Program with company match

Employee Appreciation Day and social events

Community volunteering opportunities

Qualifications

• At least 3 years of warehouse experience operating MHE with a strong safety record.
• Willingness to participate in training programs.

Responsibilities

• Oversees warehouse operations including order picking, replenishment, and shipping.
• Provides training and support to team members.
• Ensures compliance with warehouse operating procedures.

Skills

Customer Focus

Collaboration

Problem Solving

Effective Communication

Education

Secondary school diploma

College diploma in Logistics Management

Tools

RF-based Warehouse Management Systems

Forklift

Job description

Team Lead Operations
9 West Dr, Brampton, ON L6T 4T2, Canada Req #3641 Thursday, May 15, 2025

Join our team

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet across more than 175 sites in North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain companies. Metro Supply Chain was a 2024 winner of the Canada’s Best Managed Companies program, recognized for strategic expertise, innovation, and commitment to its people and communities.

Shift Schedule: Saturday to Wednesday – Weekend shift 12:00pm-8:00pm & Weekday shift 3:00pm-11:00pm

Summary

Reporting to the Operations Supervisor, the Team Lead oversees warehouse operations including order picking, replenishment, shipping, receiving, and cycle counts. The role supports the supervisor in ensuring adherence to best practices and safety standards by warehouse team members.

Responsibilities

• Perform multiple warehouse tasks such as receiving, order picking, replenishment, cycle counts, and shipping to meet daily operational goals and customer service standards.
• Coordinate with team members to ensure proper movement and handling of materials.
• Provide training, motivation, and support to team members, promoting safety, efficiency, and standard procedures.
• Support onboarding and on-the-job training for new hires.
• Ensure compliance with warehouse operating procedures and escalate issues to the supervisor as needed.
• Lead daily shift briefings, address team concerns, and foster communication.
• Contribute ideas for continuous improvement and assist with implementation initiatives.
• Serve as the technical expert for workflow processes and RF scanner operations.
• Promptly address RF IT issues, including opening support tickets and following up.
• Promote teamwork through effective communication.
• Assist in monitoring productivity and quality metrics.
• Complete and review the Team Lead Daily Shift Report with the supervisor.
• Work multiple shifts during peak periods or as needed for coverage.
• Oversee shift operations in the supervisor’s absence.

Experience

• At least 3 years of warehouse experience operating MHE with a strong safety record.
• Experience with RF-based Warehouse Management Systems, preferably Red Prairie.

Competencies

• Customer Focus
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Change
• Developing Self & Others
• Planning & Results-Oriented
• Effective Communication
• Continuous Improvement Mindset
• Business & Financial Acumen

Education

• Secondary school diploma preferred; equivalent education and experience considered.
• Willingness to participate in training programs.
• College diploma in Logistics Management is an asset.

Certifications

• Forklift Certification from a recognized provider. Experience with Raymond Reach, Dock Stocker, Counterbalance, or Walkie equipment is preferred (site-specific).

Why Join Us

• Prioritize safety in the work environment
• Opportunities for career growth
• Comprehensive benefits including medical, dental, vision, life, and disability insurance
• Wellness programs
• Retirement Savings Program with company match
• Company apparel allowance
• Employee Appreciation Day and social events
• Community volunteering opportunities

We are an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals. For accommodations, please contact our Human Resources team.