Team Lead (Full time) - Guildford Town Centre

Reitmans Canada Ltée/Ltd; Surrey; On-site; Full time

Job summary

An established industry player is seeking a passionate Team Lead to inspire and guide a dynamic retail team. This role involves fostering an inclusive environment, achieving sales objectives, and enhancing the customer experience. With a commitment to quality and community, this opportunity offers a chance to make a significant impact while enjoying a competitive benefits package. If you thrive in a fast-paced setting and are excited about fashion, this role is perfect for you. Join a company that values individuality and empowers its employees to shine in their roles.

Benefits

Competitive benefits package

Paid Time Off (Sick Time, Flex Days & Vacation)

Monthly bonus potential

Tuition reimbursement

50% discount at all Reitmans brands

Generous Employee Referral Policy

Qualifications

• 6+ months of leadership experience in customer-focused environments.
• Ability to multitask and provide excellent customer service.

Responsibilities

• Lead the team to achieve sales and profit goals.
• Ensure compliance with company policies and maintain store standards.

Skills

Leadership

Team Mobilization

Customer Experience

Multitasking

Education

High School Graduate or GED

Job description

Team Lead (Full time) - Guildford Town Centre

Be among the first 25 applicants

Company Description
At RW&CO., our mission is to create clothes for the style-savvy to feel empowered in, without sacrificing their individuality or personality. We believe every single outfit reveals possibility, and we share our community’s love for the confidence that our products, services, and expertise bring to their life, everywhere, every day. We strive to be a brand that is not only on-trend but also dedicated to our community – which means all our products are made with care, passion, and with quality materials so they're built to last. Sounds like you? Become the ultimate RW Insider and start your RC career today!

Job Description
Are you someone who is passionate about following the latest fashion trends? Does leading a team excite you? Then this opportunity is for you!

As a Team Lead, you will report to the Store Manager and support the Management Team in creating a team environment, which fosters inclusivity and positive connections. You will strive to achieve store success by directing and leading the team to achieve store objectives, which include sales and profit goals, recruiting, performance management, training, and development. Your ability to adapt to various situations, environment, challenges, job duties and work schedules will be crucial to your success.

A Day In The Life (What You Will Do)

1. Ensure store is achieving company objectives and KPI goals;
2. Provide store leadership by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling;
3. Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop;
4. Coach, mentor and provide on the spot feedback to team members;
5. Maintain an effective and open line of communication with Store Manager and District Manager.

Qualifications
Who you are (What you will bring):

1. At least 6 months of leadership and or supervisory experience in a customer experience-based environment.
2. Have experience mobilizing a team towards a common goal.
3. High School graduate or GED equivalent.
4. Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience.
5. Ability to work evenings and weekends.

Additional Information
What we offer (Why work with us):

1. Hiring rate of $19.55 (rate may be greater based on relevant experience)
2. A competitive benefits package (Full Time Employees Only)
3. Paid Time Off (Sick Time, Flex Days & Vacation) (Full Time Employees Only)
4. Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
5. 50% discount at all Reitmans (Canada) Limited brands (Reitmans, RW&CO. and PENN.)
6. Generous Employee Referral Policy.

If this inspires you…let’s talk. Send us your resume today!

We thank all applicants. Only selected candidates will be contacted.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Retail